Sıraç Gökçem
Translator & Interpreter
Edirne
Summary
Achieved industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Medical Representative
Abdi İbrahim Pharmaceuticals
10.2024 - 01.2025
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
- Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
Customer Representative
Turkcell Global Bilgi
09.2023 - 08.2024
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Retained dissatisfied customers by offering empathetic listening skills followed by effective problem-solving approaches tailored to each individual case.
- Maintained accurate records of all client interactions through diligent use of CRM systems, allowing for targeted follow-ups and efficient customer history referencing.
- Coca Cola İçecek English customer representative.
Contracted Interpreter
Turkish Statistical Institute
08.2023 - 09.2023
- Expertly navigated challenging situations, maintaining professionalism and composure under pressure.
- Maintained strict confidentiality of sensitive information, adhering to ethical guidelines for professional interpreters.
- Streamlined interpretation processes by implementing innovative technological solutions that saved time and resources.
- Assisted healthcare professionals by accurately conveying patient concerns and symptoms in a culturally sensitive manner.
- Contracted Officer English Interpreter at Border Gates.
Education
Bachelor of Arts - Language Interpretation And Translation
Trakya Üniversitesi
Edirne 04.2001 -
Skills
Relationship building
Sales reporting
Problem-solving
Territory growth
Salesforce CRM
Data collection
Inventory management
Analytical thinking
Timeline
Medical Representative
Abdi İbrahim Pharmaceuticals
10.2024 - 01.2025
Customer Representative
Turkcell Global Bilgi
09.2023 - 08.2024
Contracted Interpreter
Turkish Statistical Institute
08.2023 - 09.2023
Bachelor of Arts - Language Interpretation And Translation
Trakya Üniversitesi
04.2001 -