SOUMAYA BEKIR
Tunis
Summary
Dynamic Commercial Assistant with over two years of experience enhancing commercial operations and building strong client relationships. Proficient in Microsoft Office, teamwork, and exceptional communication skills, with fluency in Arabic, French, and English. Skilled in preparing impactful sales presentations and coordinating sales processes, ensuring effective collaboration across teams. Currently pursuing a Master’s degree (MBA) to further enhance capabilities and bring added value. Committed to contributing to a forward-thinking team, leveraging a solid foundation in commercial activities and a dedication to excellence.
Overview
8
8
years of professional experience
Work History
Secretary
Law firm
Tunis
10.2019 - 11.2020
- Answered and screened incoming telephone calls and emails, directing them to the appropriate department
- Prepared and distributed meeting agendas and minutes to keep participants informed and on track
- Composed and edited professional correspondence on behalf of executives, resulting in improved communication with external parties
Commercial Assistant
COSMA+
Tunis
01.2013 - 01.2014
- During my time at COSMA+, I served as a Commercial Assistant, collaborating with the sales and marketing teams to ensure the smooth operation of commercial activities.
- I provided support in coordinating sales processes, preparing sales presentations, and communicating with clients in fluent Arabic and French.
- Collaborated with the sales and marketing teams to ensure the smooth operation of commercial activities.
- Prepared sales presentations and promotional materials.
- Communicated with clients in fluent Arabic and French.
- Assisted in coordinating sales processes and maintaining client relationships.
Call center Agent
Best Call
Tunis
01.2013 - 08.2013
- Ensured customer loyalty and satisfaction through excellent customer service
- Developed and implemented customer service plans to improve customer experience
- Provided customers with product and service information
Education
Master - Business Administration
Istanbul Aydin University
Master - English Applied on Business and Trade
Higher Institute of Languages, University of Gabes
06.2018
Bachelor - English Applied on Business and Trade
Higher Institute of Languages Moknine
06.2012
Economics and Management
Houmt Essouk High School
06.2007
Skills
- Customer service
- Time management
- Adaptability
- Fast Learner
- Team work
- Communication
- Microsoft Office
- Ability to work under pressure
- Ability of multitask
Languages
Arabic
French
English
Turkish
German
Russian
Korean
Timeline
Secretary
Law firm
10.2019 - 11.2020
Commercial Assistant
COSMA+
01.2013 - 01.2014
Call center Agent
Best Call
01.2013 - 08.2013
Master - English Applied on Business and Trade
Higher Institute of Languages, University of Gabes
Bachelor - English Applied on Business and Trade
Higher Institute of Languages Moknine
Economics and Management
Houmt Essouk High School
Master - Business Administration
Istanbul Aydin University