Somer Necati Cetinkok

*Conducting and reporting on A/C FAM and A/C visit and SCC observation flights for cabin crews to the Cabin Training Directorate. Also responsible for reporting on Cabin Supervisor Duties to the Cabin Operations Group Presidency.

*Duties and Responsibilities;

Details the responsibility of conducting "A/C FAM & A/C Visit and SCC Observation" flights according to procedures specified in the CCTM (likely an internal manual), completing the related form, and reporting to the Cabin Training Directorate.
* Specifies the duty to report any findings or suggestions for improvement related to Cabin Crew Practice Flights to the Cabin Training Directorate.
* States the responsibility to fulfill other duties assigned by the Cabin Crew Training Group Manager in line with company policies and guidelines.
* Requires adherence to the items specified in the "Management Systems Roles and Responsibilities Instruction".

*Safety:

Ensuring the safety and security of all passengers and crew members. This includes enforcing safety regulations, conducting preflight checks and handling emergency situations.

*Customer Service:

Providing exceptional customer service to passengers attending to their needs and ensuring a comfortable and enjoyable flight experience.

* Pre-flight Preparation:
* Attending pre-flight briefings to receive information about the flight, weather conditions, and passenger details.
* Inspecting the cabin and emergency equipment to ensure everything is in working order.
* Ensuring the aircraft is clean and stocked with necessary supplies.

* In-flight Duties:
* Welcoming passengers onboard and assisting them with seating arrangements.
* Demonstrating safety procedures and ensuring passengers understand them.
* Serving meals and beverages.
* Selling duty-free items.
* Responding to passenger inquiries and requests.
* Managing any medical or security incidents that may arise.

* Post-flight Duties:
* Assisting passengers with disembarking the aircraft.
* Completing necessary paperwork and reports.

*Additional Skills
* Excellent communication and interpersonal skills
* Ability to remain calm and composed in stressful situations
* Strong problem-solving skills
* Physical fitness and stamina
* Ability to work in a team environment