SÜMEYRA BELGÜZAR ARSLAN
Kadıköy
Summary
Internal Sales Engineer with strengths in lead generation and customer relationship management. Achieved 1,591 qualified leads and contributed to 162 closed deals, generating $1,472,128 in revenue. Focused on maximising conversion rates through collaboration with field sales teams and structured sales strategies.
Overview
11
11
years of professional experience
Work History
Internal Sales Engineer
Armada Yazılım
İstanbul
10.2023 - Current
- Manage internal sales operations for Konya and Ankara regions within a structured regional sales organization.
- Conduct outbound cold calls to generate new business opportunities and expand the regional customer base.
- Qualify inbound and outbound leads, accurately identify customer needs, and assign validated opportunities to field sales teams.
- Prepare commercial proposals and support the sales cycle from initial contact to deal closure.
- Create structured call lists and proactively generate demand within the assigned territory.
- Maintain customer satisfaction while supporting upsell and cross-sell activities.
- Utilize Microsoft Dynamics CRM for pipeline management, opportunity tracking, and reporting.
- Collaborate closely with field sales representatives to maximize conversion rates.
- Generated 1,591 qualified leads.
- Created 662 validated sales opportunities.
- Contributed directly to 162 closed deals, generating $1,472,128 in revenue.
- Achieved regional sales targets in Q1 & Q2 (2025 – H1), with Ankara region being one of the top-performing territories.
- Delivered the highest number of qualified leads at MAKTEK 2024 & MAKTEK 2025 exhibitions, outperforming peers in lead generation performance.
Mechatronics Engineer
Erciyes University
KAYSERİ
09.2015 - 02.2021
Machine & Electric Intern
Genitec
08.2018 - 09.2018
- In the machinery internship, I learned how the different machines used in the production line work.
- I learned about the maintenance and repair of these machines and contributed to some maintenance operations.
- During my electrical internship, I studied the electrical systems of the factory.
- I learned how these systems work and had the opportunity to intervene to fix some minor faults.
- In addition, I did research on the company's energy efficiency and made suggestions for improvement in this area.
Automation & Organization Intern
ECE Banyo
İstanbul
07.2018 - 08.2018
- In the automation internship, I learned how the different automation systems used in the factory work.
- I became familiar with the software programs required for the use of these systems and made suggestions to increase the efficiency of the factory's production process by using these programs.
- During my organizational internship, I observed the functioning of departments, customer relations and supply chains.
- I made suggestions for improvement in the functioning of these departments and helped the company run more effectively and efficiently.
Education
MECHATRONICS ENGINEER -
ERCİYES UNIVERSITY
KAYSERİ, Türkiye02.2021
Skills
- Customer relationship management
- Sales forecasting
- Lead generation
- Market analysis
- Post-sales support
- Customer needs identification
- Cold calling expertise
- B2B sales
- Microsoft Dynamics Ax CRM
- Microsoft Office applications
Timeline
Internal Sales Engineer
Armada Yazılım
10.2023 - Current
Machine & Electric Intern
Genitec
08.2018 - 09.2018
Automation & Organization Intern
ECE Banyo
07.2018 - 08.2018
Mechatronics Engineer
Erciyes University
09.2015 - 02.2021
MECHATRONICS ENGINEER -
ERCİYES UNIVERSITY