SITI RAHMAWATI
Istanbul,Turkiye
Summary
Experienced in driving sales growth through persuasive communication and building strong customer relationships. Excel at identifying client needs and delivering tailored solutions. Thrive in fast-paced environments, consistently achieving targets and contributing to team success.
Overview
3
3
Languages
9
9
years of professional experience
Work History
Forex Sales Representative
Yakirox- Lavixo
Istanbul , Turkiye
06.2022 - 09.2026
- Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
- Handled customer complaints with empathy and professionalism, restoring consumer confidence.
- Followed company scripts to cover key points and overcome objections.
- Utilised CRM systems effectively to track interactions with prospects and customers, improving follow-up efficiency.
- Analysed financial market trends for accurate forecasting and planning.
Export Sales Executive
Omatu Furniture
Istanbul , Turkiye
09.2020 - 06.2022
- Developed and maintained relationships with international clients to expand market presence.
- Coordinated with logistics and supply chain teams to guarantee timely delivery of orders.
- B2B Marketing-online and offline
- Handled customer who came to Turkiye to visit the factory
Export Sales
Dortler Kablo
Tokat, Turkiye
06.2020 - 01.2021
- Engaged with customers to better understand needs and deliver excellent service.
- Handled customer concerns and escalated major issues to supervisor.
- Work Remotely
- B2B Marketing
Personal Asssistant Manager
Popular Link Limited
Taipo, Hong Kong
05.2017 - 12.2019
- Scanned and photocopied documents for office team members.
- Kept stationery and office supplies well stocked to meet operational need.
- Kept reception space tidy and professional to welcome visitors.
- Managed communication systems to enable smooth workplace connectivity.
Education
Bachelor of Arts - English Literature
Open University
Indonesia01-2021
Skills
- Customer relationship management
- International sales
- B2B marketing and B2C marketing
- CRM management
- Objection handling
- Teamwork and collaboration
- Effective listening
- Customer satisfaction focus
- Time management efficiency
- Sales motivated
- Creative problem solving
- Product and service knowledge
- Target achievement
- Comfortable making outbound calls
- Mobile payment technology
Languages
Indonesian
First Language
English
Advanced
C1
Malay
Advanced
C1
Timeline
Forex Sales Representative
Yakirox- Lavixo
06.2022 - 09.2026
Export Sales Executive
Omatu Furniture
09.2020 - 06.2022
Export Sales
Dortler Kablo
06.2020 - 01.2021
Personal Asssistant Manager
Popular Link Limited
05.2017 - 12.2019
Bachelor of Arts - English Literature
Open University