Your Name
Summary
Enthusiastic and dedicated recent graduate with a degree in tourism
and hotel management, eager to launch a career in the hospitality
industry.
Equipped with a strong academic background and practical experience
from internships and university projects, offering a solid
understanding of hospitality operations, guest relations, and event
management. Known for excellent communication skills, a customer-
centric approach, and a keen eye for detail. Passionate about
delivering outstanding service and creating memorable experiences
for guests. Ready to contribute energy, creativity, and a fresh
perspective to a dynamic hospitality team.
Overview
1
1
Language
Work history
Hostess
Mandarin Oriental Bodrum, Bodrum
Mugla
05.2024 - 07.2024
- Greeted and directed visitors/guests, creating positive and welcoming first impression
- Coordinated guests and their reservations to front office and other outlets
- Answered phone calls and inquiries, providing information and assistance to callers.
Reservation agent
ETStur, Bodrum/Mugla
04.2024 - 05.2024
- Conducted calls professionally and politely to maintain excellent service standards
- Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments
- Addressed enquiries, issues and concerns of tourists
- Coordinated smooth-running tours and resolved problems with itineraries, services, or accommodations
- Documented daily tour activities and prepared incident reports.
Bodrum/Mugla TR
Education
Associate's degree - Tourism and Hotel Management
Maltepe University
06.2023
Honours Degree - undefined
Marmara Koleji
06.2020
Skills
- Guest services and relations
- Multitasking
- Communication skills
- Problem-solving
- Microsoft Office
Timeline
Hostess
Mandarin Oriental Bodrum, Bodrum
05.2024 - 07.2024
Reservation agent
ETStur, Bodrum/Mugla
04.2024 - 05.2024
Bodrum/Mugla TR
Associate's degree - Tourism and Hotel Management
Maltepe University
Honours Degree - undefined
Marmara Koleji