MICROS
SİDAL UĞURLU
BARTENDER
Ankara,06
Summary
Dynamic bartender with a proven track record at Sheraton Ankara Hotel & Convention Center, excelling in beverage preparation and cash handling. Recognized for enhancing customer satisfaction through exceptional service and efficient bar operations. A reliable team player skilled in multitasking and maintaining a clean, organized workspace, ensuring compliance with health regulations.
Overview
11
11
years of professional experience
1
1
Language
Work History
Bartender
Sheraton Ankara Hotel&Convention Center
01.2021 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Waitress
JW Marriott Ankara
09.2021 - 12.2021
Translator Intern
Keyhan Translation Office
06.2017 - 08.2017
Intern
International Universities Coincil
09.2014 - 11.2014
Education
Associate - Applied English And Translation
Karabük University
Ankara 04.2001 -
Skills
Beverage preparation
Payment processing
Food service
Menu memorization
Cleanliness and hygiene
Classic cocktails
Handling difficult customers
Patience and tolerance
Strong multitasking
Cash register operation
Team player attitude
Preparing garnishes
Responsible alcohol service
Highly reliable
Clear and effective communication
Professional appearance
Ordering bar supplies
Inventory
Team training and development
Alcohol awareness
Performance improvement
Menu design
Bar restocking
Craft cocktail preparation
Recipe and menu memorization
Bar operations management
Maintaining a clean bar
Bar equipment use
Bar service preparation
Problem-solving abilities
Multitasking
Software
Timeline
Waitress
JW Marriott Ankara
09.2021 - 12.2021
Bartender
Sheraton Ankara Hotel&Convention Center
01.2021 - Current
Translator Intern
Keyhan Translation Office
06.2017 - 08.2017
Intern
International Universities Coincil
09.2014 - 11.2014
Associate - Applied English And Translation
Karabük University
04.2001 -