Travelling: Exploring cultures and new perspectives
Sibel Subasoglu
Global Supply Chain & Sustainability Strategist
Istanbul
Summary
Strategic and results-driven leader with extensive experience in supply chain optimization, logistics transformation, and operational excellence. Proven track record in driving cross-functional projects, implementing digital solutions, and achieving measurable business impact. Skilled in process optimization, order management design, and sustainability initiatives across complex global environments. Recognized for team leadership, stakeholder collaboration, effective communication, and data-driven decision-making. Adaptable and solution-oriented, with a strong focus on innovation and continuous improvement.
Overview
11
11
years of professional experience
2
2
Certifications
2
2
Languages
Work History
General Manager
Albatross Strategy Inc
09.2024 - Current
- Established and currently lead Albatross Strategy, specializing in data-driven supply chain design, sustainability consulting, and customer-focused digital solutions.
- Oversee end-to-end company operations, including strategic planning, financial management, team leadership, and performance optimization.
- Spearhead business development efforts, securing partnerships across logistics, manufacturing, and technology sectors.
- Lead and execute high-impact supply chain and order management optimization projects, aligning with client KPIs, compliance standards, and digital transformation goals.
- Developed custom analytics dashboards using Excel, Tableau, and BI tools to enable clients to make data-informed decisions and boost operational efficiency.
- Conducted training and consultancy sessions drawing from 10 years of expertise in freight forwarding and customer solutions.
- Leveraged a strong professional network to deliver impactful strategies and measurable results.
- Led the design and implementation of a supply chain solution for 200 U.S. distribution points, integrating TMS and stock control systems to optimize logistics flows, improve inventory accuracy, and enhance demand forecasting.
- Represent the company in industry panels, client meetings, and strategic collaborations, positioning Albatross as a trusted advisor in sustainable logistics and digital supply chain transformation.
National Customer Solutions Manager
Kuehne+Nagel
07.2022 - 10.2023
- Led and coached a high-performing Customer Solutions Team, ensuring achievement of performance targets, solution quality, and client satisfaction across multiple sectors.
- Spearheaded digital transformation initiatives, including EDI/API data integration, AI-supported visibility tools, and end-to-end supply chain designs tailored for enterprise clients.
- Delivered large-scale logistics and optimization projects—most notably a 150,000 TEU per annum digitalization program—enhancing efficiency, sustainability tracking, and real-time data flow.
- Took on additional responsibilities aligned with National Customer Solutions Expert role, including strategic account development, regional knowledge transfer, and onboarding of key accounts.
- Advocated for continuous improvement by implementing data-driven reporting models and scalable customer solutions, directly contributing to cost reduction, emission control, and process automation.
National Customer Solutions Expert
Kuehne+Nagel
04.2021 - 07.2022
- Provided consultancy in customer information solutions (Air, Sea, Road), supporting global and regional clients with digital adoption and system optimization.
- Led customer solutions initiatives across multiple countries, enhancing order management design, shipment visibility, and customer engagement.
- Designed and implemented order management and reporting solutions for global accounts, ensuring alignment with operational requirements, compliance, and customer KPIs.
- Handled requirement specifications, testing, user acceptance, and post-implementation support, ensuring seamless delivery of customer information systems.
- Oversaw multi-country customer projects, coordinating stakeholders across IT, operations, and finance to drive successful implementation and maximize solution adoption.
- Supported national teams with training and knowledge transfer, improving system utilization and data accuracy across global trade lanes.
Data Analyst
DHL Global Forwarding
01.2019 - 04.2021
- Collaborated with finance teams on control strategies and GP improvement initiatives, strengthening data accuracy and compliance.
- Created and optimized business processes to enhance internal controls and improve overall data quality.
- Served as a core team member in Cargowise1 implementation, supporting TMS deployment training at the country level.
- Developed streamlined procurement processes, increasing efficiency and accuracy in quotation management.
- Transformed complex, large-scale datasets into actionable insights using Excel macros and advanced models, making mass data readable and decision-ready.
- Automated system errors and optimized workflows, generating $300K profit within 6 months.
Air Operations Specialist
DHL Global Forwarding
05.2017 - 12.2018
- Supported a key client’s Control Tower project, coordinating air freight operations and ensuring real-time visibility, process efficiency, and KPI compliance.
Sales & Marketing Support
DHL Global Forwarding, Istanbul
10.2014 - 05.2017
- Supported daily sales and operational activities, gaining foundational experience in customer management and logistics.
Education
Bachelor of Science - International Relations
Bahcesehir University
Istanbul, Turkey01.2018
High School Degree - Database Programming
Gurpinar IMKB Vocational High School
Istanbul06.2013
Skills
- Supply Chain Design & Optimization
- Order Management & Process Improvement
- Freight Forwarding (Air, Sea, Road)
Digital & Technical Skills:
- ERP / TMS / Cargowise1 Implementation
- CRM Systems Integration
- Excel Advanced (Macros, Pivot Tables, Data Analysis)
- Tableau & Business Intelligence Dashboards
- EDI/API Data Integration
Project & Business Management:
- Client Engagement & Consultancy
- Strategic Planning & Operational Efficiency
- Stakeholder Communication & Collaboration
- Training & Knowledge Transfer
- Solution-Oriented Problem Solving
Certification
Johns Hopkins University-Data Analytics & Management, Nov 2024, Baltimore, USA
Interests
Piano: Practicing creativity, discipline, and focus
Reading: Personal growth
Timeline
Johns Hopkins University-Data Analytics & Management, Nov 2024, Baltimore, USA
08-2025
General Manager
Albatross Strategy Inc
09.2024 - Current
Forwarder's Certificate-Lobraco Academy, Jun 2021, Canada
07-2022
National Customer Solutions Manager
Kuehne+Nagel
07.2022 - 10.2023
National Customer Solutions Expert
Kuehne+Nagel
04.2021 - 07.2022
Data Analyst
DHL Global Forwarding
01.2019 - 04.2021
Air Operations Specialist
DHL Global Forwarding
05.2017 - 12.2018
Sales & Marketing Support
DHL Global Forwarding, Istanbul
10.2014 - 05.2017
Bachelor of Science - International Relations
Bahcesehir University
High School Degree - Database Programming
Gurpinar IMKB Vocational High School