Shima Kohnehchi

• Championed energy-saving initiatives within the organization, implementing power management strategies on technology equipment that resulted in reduced energy consumption and lower utility costs.
• Spearheaded the development of an organization-wide disaster recovery plan that included contingencies for various scenarios including natural disasters, cyber attacks, or power outages affecting technology operations.
• Oversaw asset management process, tracking technology inventory throughout its lifecycle to maintain accurate records and reduce waste.
• Streamlined software deployment processes, resulting in increased efficiency and reduced user downtime.
• Facilitated employee training sessions on new technologies, increasing overall technical proficiency within the organization.
• Provided end-user support for both hardware and software issues, resolving incidents in a timely manner to minimize disruption.
• Managed procurement of IT equipment, ensuring compatibility with existing infrastructure while adhering to budgetary guidelines.
• Conducted regular system audits to identify areas for improvement or potential security vulnerabilities requiring attention.
• Evaluated emerging technologies to identify potential opportunities for enhancing the organization''s technological capabilities.
• Managed technology vendors to ensure timely delivery of hardware and software while maintaining budgetary constraints.
• Reduced system downtime by proactively monitoring server performance and addressing potential issues.
• Led the migration of company email systems to cloud-based platforms, improving accessibility and reducing maintenance costs.
• Established an effective helpdesk ticketing system that resulted in quicker response times and higher levels of customer satisfaction among employees seeking assistance with technology issues.
• Enhanced network security by implementing robust firewall configurations and system patch updates.
• Collaborated with cross-functional teams on technology projects, aligning IT initiatives with broader business objectives.
• Developed and maintained detailed documentation of all IT systems, including network diagrams, hardware/software inventory lists, and configuration settings for easy reference and troubleshooting.
• Implemented a successful data backup strategy, safeguarding critical business information from potential loss or corruption.
• Optimized network infrastructure through regular evaluation and upgrades, ensuring reliable connectivity for users across multiple locations.
• Implemented a robust change management process to ensure seamless transitions during system upgrades or other technology modifications.
• Diagnosed and resolved hardware and software issues.
• Monitored networks and network devices to resolve technical problems quickly.
• Resolved issues and escalated problems with knowledgeable support and quality service.
• Installed and configured network printers and other peripheral devices.
• Planned and implemented upgrades to system hardware and software.
• Diagnosed and executed resolution for network and server issues.
• Designed and evaluated WAN and LAN connectivity technologies.
• Implemented, developed and tested installation and update of file servers, print servers and application servers.
• Maintained flexible schedule and responded to after-hours and weekend emergencies.
• Analyzed network traffic and performance metrics to optimize system performance.
• Researched and recommended new technologies and strategies for improving system performance.
• Implemented and maintained virtual private networks.
• Maximized system availability through development and testing of contingency plans.
• Identified and resolved network congestion issues and bottlenecks.
• Performed network security design and integration duties.
• Developed and documented network policies, procedures and standards.
• Analyzed complex project server issues and worked on large enterprise and business-critical applications.
• Evaluated software products to determine compatibility with existing systems.
• Led server infrastructure development, quality assurance, staging and production systems.
• Devised scripts and automation tools to improve system efficiency.

Developed comprehensive IT policies and procedures, promoting a secure and efficient work environment for all staff members. When writing a job description for a professional export executive position on a CV, it is important to highlight specific responsibilities, skills, and accomplishments. Here are key criteria to consider:

1. Core Responsibilities

• Managing and coordinating export operations (shipment, logistics, documentation).

• Handling customs regulations, tariffs, and trade compliance.

• Managing relationships with freight forwarders, shipping companies, and customs agents.

• Overseeing contract negotiations with clients and suppliers internationally.

• Preparing export documents (e.g., bills of lading, commercial invoices, certificates of origin).

• Ensuring adherence to international trade laws and regulations.

2. Key Skills

• Knowledge of Export Regulations: Familiarity with international trade agreements, customs procedures, and tariffs.

• Logistics Management: Proficiency in managing supply chains, shipping routes, and cost optimization.

• Communication: Ability to negotiate with clients and partners from diverse backgrounds and communicate clearly across cultures.

• Problem-Solving: Handling unexpected issues with shipments or customs delays efficiently.

• Software Skills: Experience with ERP systems (e.g., SAP), CRM platforms, and shipping software.

• Languages: Fluency in foreign languages (if applicable), which helps facilitate trade relations.

3. Key Accomplishments

• Successfully coordinated [number] of international shipments annually, maintaining compliance and minimizing delays.

• Negotiated favorable trade terms with international clients, resulting in a [percentage] increase in export sales.

• Reduced shipping costs by [percentage] through optimization of routes and partnerships with carriers.

• Played a key role in expanding the company’s export market to [specific regions or countries].

4. Qualifications

• Degree in International Business, Supply Chain Management, or related field.

• Certifications in Export Documentation or International Trade (if applicable).

• Professional development courses or certifications relevant to international trade and compliance.

This structure will give recruiters a comprehensive view of your experience and expertise in export operations.

• Verified shipments against documents to maintain accuracy and Tracked shipments processing through customs and other agencies and obtained clearances
• Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment.
• Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.
• Conducted research, gathered information from multiple sources and presented results.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.

• Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.
• Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment. and Prepared variety of different written communications, reports and documents. Maintained open communication with overseas suppliers to update all parties on order and shipping changes.
• Monitored company inventory to keep stock levels and databases and Used coordination and planning skills to achieve results according to schedule
• Worked flexible hours across night, weekend and holiday shifts and Demonstrated respect, friendliness and willingness to help wherever needed and Resolved conflicts and negotiated mutually beneficial agreements between parties and successful working within tight deadlines and fast-paced atmosphere
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• Generated revenue by liaising between doctors and companies to sell products.
• Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
• Supplied hospitals and physicians with in-depth information on [ metformin medicine.
• Facilitated upselling by cultivating productive relationships with clients, doctors' office staff and clinical center personnel.
• Prepared and delivered product presentations and answered questions about APOTEX-METFORMIN to increase sales.
• Exceeded sales goals, increased revenue and facilitated sales.
• Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
• Used consultative sales approach to understand and meet customer needs.
• Conducted market research to collect information and insights about target market.
• Supported 6 territory growth by working with sales leaders and using effective targeting of under-tapped regions.
• Documented client interactions, sales and pitches delivered in CRM system.