Shima Bachari

• Cosmoline Cosmetics is hair and beauty products manufacturer here in Istanbul And my main responsibility was advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Responded to telephone and in-person requests for information.
• Provided sales and customer service assistance to walk-in traffic
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
• Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
• Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
• Maximized customer retention by resolving issues quickly.
• Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.

• This company is one of the largest clothing manufacturers in Iran
• My role was maintained accurate records of all purchasing activities, ensuring compliance with company policies and industry regulations.
• Resolved discrepancies between invoices and purchase orders in a timely manner, maintaining strong financial controls within the department.
• Identified cost-saving opportunities with thorough analysis of market trends and supplier capabilities, achieving significant budget reductions.
• Enhanced supplier relationships through effective communication and negotiation tactics, leading to improved contract terms.
• Conducted regular supplier evaluations to identify areas for improvement, fostering continuous growth and development within the supply chain.
• Implemented inventory management systems to optimize stock levels while minimizing carrying costs.
• Reduced order processing time by optimizing and automating workflows, increasing operational efficiency.
• Negotiated favorable payment terms with suppliers, improving cash flow management for the organization.
• Assisted in the creation of annual procurement budgets by analyzing historical spend data and forecasting future needs.

• This company is known as a producer of fabric and denim products in the Turkish market, and my role was to supply some raw materials needed from abroad and sell the final product to other countries.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
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• Developed systems and procedures to improve operational quality and team efficiency.
• Developed and implemented strategies to maximize customer satisfaction.
• Analyzed and reported on key performance metrics to senior management.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.

The main work of the company has been the construction and operation of high voltage power plants, and I, as the supply manager, was responsible for part of the supply of the necessary tools, including all types of cables, insulators, etc., to equip and build these plants.

• Forecasted requirements and set reorder points to maintain optimal levels.
• Purchased, organized, and distributed supplies for maintenance activities and personnel use.
• Ensured timely delivery of mission-critical components through effective communication with suppliers during periods of high demand or tight deadlines.
• Developed strong relationships with key suppliers to foster collaboration and drive continuous improvement initiatives.