Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sheeren Ibrahimi

Sheeren Ibrahimi

Tourism&Travel
Algeria,Oran

Summary

Driven professional with a proven track record at Bystep1travel, excelling in problem-solving and excellent communication. Demonstrated ability to adapt quickly, enhancing team collaboration and operational efficiency. Skilled in data entry and critical thinking, consistently delivering exceptional service and solutions, contributing to significant improvements and customer satisfaction. Intelligent management professional with exceptional knowledge of venues, tourist attractions, dining and entertainment offerings. Extensive background in hotel management positions for high-end resorts. Motivated Hostel Manager offering Number-year background marketing, planning and coordinating hostel accommodation services. Well-versed in developing marketing strategies, administering budgets and periodically inspecting facilities. Familiar with hostel and hotel management practices paired with proficiency in Software. Accommodating and helpful professional focused on providing utmost customer service by adapting to challenges and providing hands-on management techniques. Helpful Telephone Operator adept at providing detailed and correct information to inquiring customers. Skilled in front desk management and call routing. Displays poised and eloquent demeanor to convey positive company image.

Overview

3
3
years of professional experience

Work History

Hotel Management

Rodina Hotel
Algeria / Oran
10.2023 - 04.2024
  • Assisted in budgeting efforts by monitoring expenses closely related to parts inventory management while aiming to reduce overhead costs.
  • Collaborated with management in developing EHS policies, ensuring alignment with organizational goals and legal requirements.
  • Implemented best practices for project management, resulting in streamlined workflows and improved overall productivity.
  • Facilitated remarkable progress with strong team leadership and resource management abilities.
  • Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
  • Contributed ideas during team meetings that led to the implementation of innovative solutions for enhanced customer experience management.
  • Collaborated with management to develop and enforce safety policies, promoting a culture of workplace safety.
  • Mentored junior staff on project management techniques, resulting in increased efficiency and more successful project outcomes.

Sales Clerk

Easy Travel
Oran Algeria
06.2021 - 09.2023
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Kept front check out area clean and organized for efficient service.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Boosted sales by effectively promoting products and engaging with customers.
  • Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
  • Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
  • Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
  • Managed efficient cash register operations.

Education

Good - Tuorism & Travel

National Institute For Training And Professionaliz
Algeria / Oran
03.2024

Secondary Third - Language

Ould Kadi Siti Ben Freha School
Algeria / Oran
09.2023

Skills

Staff supervision

Languages

French
Upper intermediate (B2)
Spanish
Intermediate (B1)
English
Intermediate (B1)

Timeline

Hotel Management

Rodina Hotel
10.2023 - 04.2024

Sales Clerk

Easy Travel
06.2021 - 09.2023

Good - Tuorism & Travel

National Institute For Training And Professionaliz

Secondary Third - Language

Ould Kadi Siti Ben Freha School
Sheeren IbrahimiTourism&Travel