Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Sharbanu Baimbetova

Sharbanu Baimbetova

Kids Animator
Antalya

Summary

My name is Sharbanu, İ am 29 years old,and İ am from Kazakhstan. Since childhood, İ have dreamed of become a flight attendant.

I have extensive experience in the costumer service industry in the following areas:

* Consulting

* Tourism

* Retails/sales

Currently İ have international experience, because I have been working and living in Turkey for three years. That's why İ have decided to expand my career path and ready to do it consciously.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Kids Animator

Titanic Deluxe Golf Belek
05.2024 - Current

Main Responsibilities of Kids Animator:

- Entertainment programs

- Creative Development

- Educational and Cognitive Activities

- Supervision and Safety

- Communication with Parents

Bar Waiter

Titanic Deluxe Golf Belek
05.2022 - 03.2024

In a five-star hotel bar,waiters provide exclusive service that includes:

*Exquisite presentation of drinks: Skillful cocktail preparation and selection of high-quality alcoholic and non-alcoholic beverage.

*Professional recommendations : Guidance on choosing drinks based on guests individual preferences.

*Impeccable service: Attention to detail , courtesy , and prompt delivery of orders , creating an atmosphere of luxury and comfort.

*Personalized approach: Tailoring the service to clients requests, including exclusive offers and seasonal novelties.

Sales Director

Enjoy Store Kazakhstan
01.2019 - 05.2022
  • Hired, trained and built high-performing team of sales representatives.
  • Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
  • Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
  • Increased average deal size by upselling additional products and services to existing clients.

Brand Manager

BSB French House
03.2017 - 04.2019

Brand representative of Moschino and Versace:


*Product consultation: They offer information about fragrance products and help customers choose a scent that matches their preferences.

*Sample provision: They provide perfume samples so that customers can try out different fragrances.

*Updates on New Arrivals and Special Offers: They notify customers about new stock and promotional deals.


Education

Economics

Moscow Financial İndustrial University
Orenburg
04.2001 -

Progamming in Computer Systems

Baikonur Electrical Engineering School
Kazakhstan/Baikonur
04.2001 -

Skills

Hard Skills:

* Customer service and clint interaction

* Event organization and animation programs

* Basic safety

* Knowledge of languages

* Teamwork under high-pressure conditions

* Time management and stress resistance

Soft Skills:

* Communication and customer orientation

* Friendliness and empathy

* Conflict resolution skills

* Adaptability and fast learning

* Responsibility and punctuality

Hobbies

One of my favorite  hobbies is oriental dance ( belly dance ). İt's not just a beautiful art of movement but also a way of self-expression, maintaining good physical shape, and immersing myself in Eastern culture. Dancing helps me relax, feel harmony with myself and the world around me. İ enjoy learning new techniques, improving my skills and embracing  the music that awakens inner energy. And also I do stretching .


Timeline

Kids Animator

Titanic Deluxe Golf Belek
05.2024 - Current

Bar Waiter

Titanic Deluxe Golf Belek
05.2022 - 03.2024

Sales Director

Enjoy Store Kazakhstan
01.2019 - 05.2022

Brand Manager

BSB French House
03.2017 - 04.2019

Economics

Moscow Financial İndustrial University
04.2001 -

Progamming in Computer Systems

Baikonur Electrical Engineering School
04.2001 -
Sharbanu BaimbetovaKids Animator