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• Maintained detailed records of room statuses and tasks completed, ensuring accurate documentation for management review.
• Established a strong rapport with guests to create a welcoming atmosphere that encouraged positive reviews.
• Reduced guest complaints by addressing issues promptly and ensuring consistent high-quality service.
• Evaluated employee performance regularly, providing constructive feedback to support professional growth.
• Implemented eco-friendly practices, reducing environmental impact while maintaining quality standards.
• Managed inventory of supplies, ensuring adequate stock levels while minimizing waste.
• Enhanced overall cleanliness by implementing efficient housekeeping procedures and protocols.
• Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
• Organized and restocked housekeeping carts at end of each shift to prepare for next shift.

• Provided sales and customer service assistance to walk-in traffic
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
• Maximized customer retention by resolving issues quickly.
• Achieved top performance by strategically adapting to rapidly changing, competitive environment.

• Assisted with personal hygiene tasks, promoting health and well-being among clients.
• Streamlined daily routines for clients, ensuring a comfortable and efficient living environment.
• Coordinated appointments with healthcare providers when necessary.
• Transported clients to appointments, errands, and social events as needed, ensuring safe travel at all times.
• Used discretion when handling confidential information.
• Kept detailed track of household and maintenance inventory and schedules.

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• Developed strong rapport with each individual under my care.
• Utilized critical thinking skills to adapt services based on individual requirements.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Maintained appropriate filing of personal and professional documentation.