Sertac GUL
PhD (c) System and Artificial Intelligence Engineer, Management Consultant
İstanbul
Summary
Experienced operations executive with over 18 years of aviation experience, focusing on improving operational processes, maintaining aviation safety compliance, and managing end-user services. A proven leader in increasing efficiency, improving performance through data-driven decision-making, and incorporating innovative technology to meet future tactical demands. Capable of managing teams, resolving crises, and communicating with stakeholders, with a strong desire to improve customer satisfaction and operational efficiency. Expert in regulatory compliance, financial monitoring, and project management in complicated, fast-paced settings. Capable of creating and implementing contingency plans, coordinating emergency responses, and encouraging cross-departmental collaboration to guarantee smooth operations. Proven track record of managing crises, engaging stakeholders, and working with regulatory authorities and service providers to address operational issues. Experience managing high budgets, conducting cost-benefit assessments, and leading initiatives centered on operational improvements and process innovation.
Overview
16
16
years of professional experience
11
11
years of post-secondary education
7
7
Certifications
Work History
COMPUTER AND INDUSTRIAL ENGINEERING LECTURER
Istanbul Rumeli University
2023.08 - Current
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
CHIEF OPERATING OFFICER
JetŞef Teknoloji ve Gıda A.Ş.
Istanbul , Turkey
2023.11 - 2 2024
- Led the optimization of operational workflows, ensuring alignment with key performance indicators to enhance overall efficiency
- Implemented rigorous safety protocols and ensured compliance with industry standards
- Managed cross-functional teams, fostering collaboration and delivering exceptional customer service.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
STRATEGY & OPERATIONS MANAGER, RESARCH DIRECTOR
Consulta Management &Technology Consulting Group
2021.11 - 2023.07
- Oversaw process optimization and resource allocation, improving operational efficiency and reducing turnaround times
- Conducted audits and inspections to ensure compliance with safety regulations
- Led multiple projects focused on operational improvements and technology integration.
MANAGING DIRECTOR
Novamar GmbH
St. Gallen , Swtizerland
2020.12 - 2021.10
- Developed and implemented contingency plans for operational disruptions, ensuring minimal impact on service delivery
- Managed stakeholder communications, working with airlines and regulatory agencies to address operational issues
- Led an integration of new technologies to enhance performance.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Pilot
Turkish Armed Force
Hakkari , Turkey
2018.08 - 2020.09
- Coordinated emergency responses and operational crisis management efforts, ensuring seamless execution of contingency plans
- Led training programs for aviation teams, enhancing skills and knowledge
- Ensured all operations adhered to stringent safety and regulatory standards.
PILOT, STRATEGY CHIEF OFFICER
NATO KFOR
2017.10 - 2018.08
- Managed operational processes in compliance with international aviation regulations, ensuring operational excellence
- Developed and executed strategic initiatives to enhance operational efficiency
- Collaborated with external stakeholders to resolve operational challenges.
OPERATIONS MANAGER
Turkish Armed Force
2015.09 - 2017.10
- Directed the allocation of resources to ensure smooth operations and optimized workflow efficiency
- Conducted regular audits to ensure compliance with internal policies and safety protocols
- Led cross-departmental coordination to improve communication and crisis management.
STRATEGIC PLAN AND PRINCIPAL OFFICER
NATO NRDC-T, NATO United Kingdom ARRC
2014.07 - 2015.09
- Developed and executed strategic aviation plans to enhance NATO’s air operations capabilities
- Coordinated with multinational aviation teams to align flight operations with NATO’s tactical and safety standards
- Led projects aimed at improving air mission readiness, optimizing airspace management, and integrating new aviation technologies into operational workflows.
PROJECT LEADER
Turkish Armed Force
Istanbul , Istanbul
2011.07 - 2014.07
- Successfully led multiple projects simultaneously while maintaining a focus on priorities, resource allocation, and overall strategic objectives.
- Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
- Aligned with staff members to develop, identify and achieve assigned goals and initiatives.
INDUSTRIAL ENGINEER/OPERATIONS COMPANY COMMANDER
Turkish Armed Force, NATO NRDC-T
Van , Van
2008.08 - 2014.07
- Implemented continuous improvement initiatives, identifying inefficiencies in existing systems and processes.
- Provided technical support and troubleshooting expertise for equipment malfunctions, reducing downtime and maintaining production targets.
- Identified problems and recommended new processes to improve performance and reduce costs.
Education
Doctorate (PhD) - Aeronautical and Astronautical Engineering
Istanbul Technical University
Istanbul, Turkey06.2027
Master of Science - Artificial Intelligence (Software) Engineering
Istanbul Gedik University
Istanbul, Turkey 2001.04 -
No Degree - Commercial Pilot License of Aviation (CPL-A) - Airline Pilot License of Aviation (ATPL-A) Education
General Directorate of Civil Aviation of Turkey
2001.04 -
Postgraduate Education - Private Pilot License (PPL-A) Education
European Union Aviation Safety Agency
Hungary10.2018
No Degree - Organizational Leadership and Management Education
Turkish Army Forces Education And Doctrine Center
Ankara 2001.04 -
Other degrees - Comprehensive Strategic Planning Course
NATO School Oberammergau
Germany 2001.04 -
MBA - Business Administration and Management
Istanbul University
Istanbul 2001.04 - 2012.04
Postgraduate Education - Air And Space Operations Technology
Army Air Defense School And Doctrine Center
06.2008
Bachelor's Degree - System (Industrial)
Turkish National Defense University
High School - High School of Science
Işıklar Military Aviation High School
Bursa, Turkey06.2003
PhD, Istanbul Technical University - Aeronautical and Astronautical Engineering
MSc., Istanbul Gedik University - Artificial Intelligence (Software) Engineering
MSc., Istanbul University - Business Administration and Management
BSc., MSTurkish Military Academy - System (Industrial)
High School, Işıklar Military Aviation High School - High School of Science
Skills
Business Development
Value Creation&Growth M&A, Private Equity
Agile Leadership
Taxonomy/Process Modeling
Strategic Planning
Sales&Marketing Strategies and Roadmap
Digital Transformation Strategy and Roadmap
Project Management
6 Sigma Green Belt
Certification
Agile Project Leadership
Eligibleprojects
- English Home Inc. Strategic Planning
- ASPİLSAN Inc. Strategic Planning
- KOÇ Healthcare Inc. Marketing Planning
- Metyx Composites Inc. Strategic Planning & Turquality
- İş Bankası Process Engineering / Business Intelligence
- İstanbul Sanayi Odası Türkiye Industrial Food Strategy Report
- İstanbul Sanayi Odası Türkiye Electrical Lighting Strategy Report
Languageabilities
- English (Full Professional)
- Turkish (Native)
- French (B1)
- German (B1)
Academicstudies
- Impacts of Strategic Planning Process on Performance in Large-Scale Companies
- Leadership in Project Management
- How to Set a Goal in A Company?
- A Smart Approach to Negative Obstacle Detection for Autonomous Vehicles
- 100 Days Covid-19 Confirmed Case Predict Model in Turkey
- A Demand Forecasting Model in Retail and Online Markets
Toolsstandards
- Agile Scrum
- Kanban
- Software-Systems Business Solutions
- UAV Systems
- Aviation Techs
- Artificial Intelligence Techs
- 6 Sigma Methodology
- Python, R Studio, MatLab, C++
- SPSS
- MS Office & MS Project
- JIRA
- ARIS
- Google Analytics
- TOPFAS
Awards
- Certificate of Commendation (76)
- Badges (4)
- Ribbon Badges (6)
- NATO Medal
- Success Reward of Management
Timeline
CHIEF OPERATING OFFICER
JetŞef Teknoloji ve Gıda A.Ş.
2023.11 - 2 2024
COMPUTER AND INDUSTRIAL ENGINEERING LECTURER
Istanbul Rumeli University
2023.08 - Current
STRATEGY & OPERATIONS MANAGER, RESARCH DIRECTOR
Consulta Management &Technology Consulting Group
2021.11 - 2023.07
MANAGING DIRECTOR
Novamar GmbH
2020.12 - 2021.10
Pilot
Turkish Armed Force
2018.08 - 2020.09
PILOT, STRATEGY CHIEF OFFICER
NATO KFOR
2017.10 - 2018.08
OPERATIONS MANAGER
Turkish Armed Force
2015.09 - 2017.10
STRATEGIC PLAN AND PRINCIPAL OFFICER
NATO NRDC-T, NATO United Kingdom ARRC
2014.07 - 2015.09
PROJECT LEADER
Turkish Armed Force
2011.07 - 2014.07
INDUSTRIAL ENGINEER/OPERATIONS COMPANY COMMANDER
Turkish Armed Force, NATO NRDC-T
2008.08 - 2014.07
Master of Science - Artificial Intelligence (Software) Engineering
Istanbul Gedik University
2001.04 -
No Degree - Commercial Pilot License of Aviation (CPL-A) - Airline Pilot License of Aviation (ATPL-A) Education
General Directorate of Civil Aviation of Turkey
2001.04 -
No Degree - Organizational Leadership and Management Education
Turkish Army Forces Education And Doctrine Center
2001.04 -
Other degrees - Comprehensive Strategic Planning Course
NATO School Oberammergau
2001.04 -
MBA - Business Administration and Management
Istanbul University
2001.04 - 2012.04
Doctorate (PhD) - Aeronautical and Astronautical Engineering
Istanbul Technical University
Postgraduate Education - Private Pilot License (PPL-A) Education
European Union Aviation Safety Agency
Postgraduate Education - Air And Space Operations Technology
Army Air Defense School And Doctrine Center
Bachelor's Degree - System (Industrial)
Turkish National Defense University
High School - High School of Science
Işıklar Military Aviation High School
PhD, Istanbul Technical University - Aeronautical and Astronautical Engineering
MSc., Istanbul Gedik University - Artificial Intelligence (Software) Engineering
MSc., Istanbul University - Business Administration and Management
BSc., MSTurkish Military Academy - System (Industrial)
High School, Işıklar Military Aviation High School - High School of Science
Agile Project Leadership
Advanced Selenium: Page and GUI Automation Test Automation Engineering
Financial Modeling and Forecasting Financial Statements
Scripting for Testers Mentoring Others
Artificial Intelligence in Marketing Lean Logistics
Supply Chain Management Safeguarding AI
Academic Aviation Theory Knowledge Instructor
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