Serra Taplamacıoğlu
Engineering Student
Ankara,
Summary
Dedicated third-year student in metallurgical and materials engineering with a passion for exploring the properties and applications of metals and materials. Actively acquiring theoretical knowledge and practical skills to contribute to advancements in various industries within this field.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Travel Associate
Hana Travel
07.2024 - 09.2024
- Managed challenging situations calmly under pressure, effectively addressing customer complaints or unforeseen circumstances.
- Coordinated special requests such as wheelchair assistance or dietary restrictions seamlessly into travel plans.
- Facilitated timely communication between clients and suppliers, fostering trust and preventing potential disputes.
Food Runner
LuLu's
08.2023 - 09.2023
- Summer Work & Travel Program
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
- Maintained cleanliness and organization in dining area, contributing to inviting environment.
Food Runner
The Hangout
06.2023 - 09.2023
- Summer Work & Travel Program
- Engaged in suggestive selling and other sales techniques.
- Facilitated smooth communication flow between kitchen and dining area, ensuring timely order fulfillment.
- Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
Dining Room Busser
Susesi Luxury Resort
07.2022 - 08.2022
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Supported team members with additional tasks, promoting a positive work environment.
Education
Bachelor of Science - Metallurgical And Materials Enginnering
Middle East Technical University
Ankara, Turkey 05.2021 - 06.2026
Skills
- Root-cause analysis
- Team collaboration
- Critical thinking
- Failure analysis
- Multitasking Abilities
- Decision-making
Timeline
Travel Associate
Hana Travel
07.2024 - 09.2024
Food Runner
LuLu's
08.2023 - 09.2023
Food Runner
The Hangout
06.2023 - 09.2023
Dining Room Busser
Susesi Luxury Resort
07.2022 - 08.2022
Bachelor of Science - Metallurgical And Materials Enginnering
Middle East Technical University
05.2021 - 06.2026