Serra ŞEN
Student
Istanbul
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
2
2
years of professional experience
Work History
Barista
Twins Coffee
Istanbul
02.2025 - 02.2026
- Maintained cleanliness and hygiene standards of work area and equipment.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Demonstrated strong multitasking and time management skills during busy hours.
- Built and nurtured customer loyalty by remembering personal preferences.
- Collaborated with team members during busy periods improving workflow efficiency.
- Promoted seasonal beverages effectively increasing their uptake.
Barista
Kahve Dunyasi
İstanbul
01.2024 - 01.2025
- Offered personalised beverage recommendations, enhancing customer rapport.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
- Performed cash handling duties accurately to maintain financial integrity.
- Communicated clearly with team of baristas, management and other front-of-house staff to minimise mistakes.
Education
Diploma of Higher Education - Sociology
Nişantaşı Üniversitesi
Istanbul 09.2022 -
Skills
Timely and punctual
Teamwork and collaboration
Quick learner
Strong communication
Languages
English
Intermediate
Turkish
Native
Interests
Writing about specific topics has always been a therapeutic act for me, as my journaling habit nourishes me. I have hobbies like watching movies, traveling, and building LEGO. I enjoy every activity I do at home alone actually. At the same time, taking videos and photos with the people i love, and organizing those photos into albums is the best way for me to collect memories.
Timeline
Barista
Twins Coffee
02.2025 - 02.2026
Barista
Kahve Dunyasi
01.2024 - 01.2025
Diploma of Higher Education - Sociology
Nişantaşı Üniversitesi
09.2022 -