Serkan ÇEÇEN
Istanbul,Türkiye
Overview
7
7
years of professional experience
1
1
Certification
Work History
Key Account Manager
CEIBA HEALTH
11.2022 - Current
- It is my main responsibility to ensure the coordination and realization of all our projects that we will carry out with our business partner in Germany
- At the same time, I organize the compliance processes of our products for German and European markets.
- Maintained positive working relationships with retailers and representatives.
- Addressed client questions and resolved complaints related to products, services and accounts.
- Identified customer needs by asking questions and advising on best solutions.
Product Owner
CEIBA HEALTH
06.2021 - 01.2023
- We are a health technology company working on medical device integrations, PDMS and telehealth services
- We are working on integration projects with global EHR companies and medical devices, and the development of our hardware and software products.
Account Manager
NN
09.2019 - 06.2021
- NN is a financial company that provides services in insurance, pension and fund management areas through banks, JVs and agencies
- My responsibility here is to manage all sales - marketing processes, projects and operations and corporate relations with ING, which is the biggest channel.
Foreign Trade Specialist
08.2018 - 06.2019
- Acarlar Group is the licensed company of U.S
- POLO ASSN
- Women handbags for 38 countries covering Middle East, North Africa, East Europe/Balkans and Russian Region
- My responsibility was to carry out sales operations in these regions and ensure customer relations.
Marketing Intern
StartersHub
02.2018 - 04.2018
- StartersHub is a leading early-stage technology seed fund based in Istanbul & San Francisco
- I was also involved in the promotion of support programs and funds there
- In particular, we used social media and online platforms for promotional activities.
Business Development
11.2017 - 02.2018
- A start up in the field of HR which we started with my 2 friends aims to optimize the human impact in the recruitment process by increasing automation.
Sales And Marketing Intern
Creaore Creative Group
07.2017 - 11.2017
- A technology company that aims to make daily life easier with innovative ideas
- I have been involved in the process of submission of infrastructure services such as smart ID cards, student cards to the South and Central African markets.
Business Development Intern
Hayal Production
03.2017 - 06.2017
- A company that provides technological infrastructure services to public institutions
- During my internship, I worked on areas where VR technology can be applied in social life and I created several projects and business models in different fields.
Education
Bachelor of Arts - BA - Political Science and International Relations
Boğaziçi University
01.2018
Kabataş Erkek Lisesi
01.2013
Skills
- Negotiation
- Presentation Skills
- Scrum
- Problem Analysis
- Agile Project Management
- Business-to-Business (B2B)
- Product Management
- Business Requirements
- International Business Development
- Administration
Websites
Certification
- Business Analysis and Job Description - IIENSTITU, 170722102445
- Sales and Marketing Techniques - IIENSTITU, 170737104617
Timeline
Key Account Manager
CEIBA HEALTH
11.2022 - Current
Product Owner
CEIBA HEALTH
06.2021 - 01.2023
Account Manager
NN
09.2019 - 06.2021
Foreign Trade Specialist
08.2018 - 06.2019
Marketing Intern
StartersHub
02.2018 - 04.2018
Business Development
11.2017 - 02.2018
Sales And Marketing Intern
Creaore Creative Group
07.2017 - 11.2017
Business Development Intern
Hayal Production
03.2017 - 06.2017
Bachelor of Arts - BA - Political Science and International Relations
Boğaziçi University
Kabataş Erkek Lisesi
- Business Analysis and Job Description - IIENSTITU, 170722102445
- Sales and Marketing Techniques - IIENSTITU, 170737104617