Serkan Eskicioglu
Chemical Engineer | Sales Professional
Summary
Results-oriented sales professional with nearly a decade of experience in B2B environments, particularly in the pharmaceutical, chemical, and food and beverage sectors. Expertise includes telesales and export sales, with a strong focus on instrument and software solutions. Proven track record in developing effective sales strategies, managing comprehensive marketing activities, and utilizing CRM systems to drive performance against KPIs. Diligent Senior Product Manager skilled in market research and data analysis, consistently identifying opportunities to maximize revenue and achieve superior market penetration.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Product Manager - SOTAX AG
HEKA TEKNIK
09.2024 - Current
- Sales, marketing and after sales activities in all of pharmaceutical area related to the Sotax products.
- Instrument installation and validation services
- Design qualification on pre-sales stage.
- Q-doc software application and after sales services.
- User training for instruments and software after installation
- Managing mailing and social media content.
- Dealer management in domestic and international markets.
Sales & Application Executive
Anamed & Analitik Group
10.2021 - 08.2023
- Defining penetration and sales plans for the Brand of Sotax AG Products & Software complied with CFR 21 Part 11
- Reporting forecast and annual sales plans directly to HQ of Sotax
- Offering solutions for Brands of Elga, Milestone, Microfluidics and Thermo Scientific
- Selling of consumables and spare parts depending on customer's needs
- Demo application of instruments at the customer's sites
- Organising regular meetings and active customer visits
- Cultivating relationships with key decision-makers.
Polymer Sales Executive
KTM Chem
10.2020 - 10.2021
- Sales and marketing activities of elastomeric polymers to the end user
- Developing sales strategies and selling raw materials depending on KPIs
- Communicating with international polymer manufacturers
- Offering new solutions to customers for their cost reduction
- Following changes in the market and pricing out the products correctly
Key Account Executive
Apex Protect
02.2019 - 07.2020
- Sales and marketing activities of Cleanroom products for controlling of production area
- Working closely with pharmaceutical and biotechnology companies
- Offering solutions from local and foreign-origin-specific Cleanroom product manufacturers.
- Providing training by cGMP and ISO standards at the customer site
Sales Engineer
Bilim Lab
05.2017 - 12.2018
- Working as a field sales consultant in the pharmaceutical sector, QC, R&D and IPC laboratories for the instruments of Pharma Test, Kruss and Poleko brands.
- Defining customer needs and preparing the right instrument configuration & quotations.
- After-sales services like installation, validation, application and user training.
- Reporting Forecasts and Annual Sales Plans & Marketing activities to the HQ of distributing brands.
Sales Engineer
Mettler Toledo TR
12.2014 - 05.2017
- Responsible for teleselling balance and analytical instruments in Marmara and Anatolian regions
- Working with Pharma, Chemistry, F&B companies' QC, R&D, IPC laboratories
- Providing technical support after the sales process via telephone and e-mail
- Reporting Forecasts and Sales plans to the top management monthly, quarterly and yearly
- Product launches, presentations and business development activities.
Sales Engineer
RedoksLab Analytical Systems
01.2014 - 12.2014
- Responsible for selling and marketing activities Thermo Scientific Brand chromatography Instruments (HPLC and GC), an American-based company
- Working with Government agencies like Testing labs and University laboratories
- Presenting Forecasts to the top management depending on KPIs.
Education
MSc Degree - Marketing Management
Marmara University
01.2016
Bachelor Degree - Chemical Engineering
Hitit University
01.2012
Skills
- GMP & GLP
- Validation of Laboratory Instruments
- FDA Regulations (21 CFR Part 11 (LAB – PRO))
- Analytical Chemistry
- Installation - Qualification Practices
- Operating of Computerized Systems
- SAP-ERP
Websites
SEMINARS & COURSES
- SOTAX - Product Training - 05.2022 (Switzerland)
- Pharma TEST - Special Application on Pharma Sector, PHARMA TEST AG – 09.2017 (Germany)
- Mettler Toledo (ph- LAB Basic Training, Mettler Toledo International, Inc 10-2017(Switzerland)
- PSS Professional Sales Skills, Mettler Toledo International, Inc – 08.2016 (Turkey)
- Mettler Toledo Anachem Basic Training, Mettler Toledo International, Inc- 06-2016 (Germany)
- Mettler Toledo Anachem Basic Training, Mettler Toledo International, Inc -11.2015 (Switzerland)
- Sales and Marketing IMMIB - 08.2015
- Chamber of Chemical Eng - Environment and Food Management Systems Training (Turkey)
Timeline
Product Manager - SOTAX AG
HEKA TEKNIK
09.2024 - Current
Sales & Application Executive
Anamed & Analitik Group
10.2021 - 08.2023
Polymer Sales Executive
KTM Chem
10.2020 - 10.2021
Key Account Executive
Apex Protect
02.2019 - 07.2020
Sales Engineer
Bilim Lab
05.2017 - 12.2018
Sales Engineer
Mettler Toledo TR
12.2014 - 05.2017
Sales Engineer
RedoksLab Analytical Systems
01.2014 - 12.2014
Bachelor Degree - Chemical Engineering
Hitit University
MSc Degree - Marketing Management
Marmara University