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ŞERİFE BAKIRCI ÖZDEN
Business Development Manager
Summary
Performance-oriented Sales Manager offering exceptional record of achievement over 15 years career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
17
17
years of professional experience
7
7
Certifications
1
1
Language
Work History
Business Development Manager
Bircom Telekomünikasyon A.Ş.
12.2022 - Current
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
Sales Manager/ Bank and Agent Sales Channel
Coface Sigorta A.Ş.
08.2019 - 12.2022
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Key Account Manager
Bircom Telekomünikasyon A.Ş
02.2012 - 07.2019
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
- Collaborated with product development teams to tailor solutions specifically for key account needs, driving customer satisfaction and loyalty.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Analyzed key competitors to respond to competitive threats.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Negotiated prices, terms of sales and service agreements.
Medical Representative
Sanofi (Eczacıbaşı - Zentiva)
01.2009 - 02.2012
- Represented and marketed the drugs of the company which is specialized in central nerve system and cardiology (in the European side of Istanbul)
- Developed persuasive negotiation tactics that resulted in favorable pricing agreements with clients.
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
Customer Representative
Mobilnet A.Ş.
01.2007 - 01.2008
- Working for sales team to serve Turkcell Customer Support Service
- Closing sales deals over the phone and maintaining good customer relationships.
Education
Bachelor of Science - Communication Sciences Faculty/ Communication
Anadolu University
04.2001 -
Skills
Pipeline Development
Client Consultations
Business Development
Promotional planning
Sales Presentations
Strategic Partnerships
Customer Service
Decision-Making
Project Management
Relationship Development
Channel Management
Certification
Müzakere ve İkna Becerileri - Devrim Ersöz (2023)
Interests
Timeline
Business Development Manager
Bircom Telekomünikasyon A.Ş.
12.2022 - Current
Sales Manager/ Bank and Agent Sales Channel
Coface Sigorta A.Ş.
08.2019 - 12.2022
Key Account Manager
Bircom Telekomünikasyon A.Ş
02.2012 - 07.2019
Medical Representative
Sanofi (Eczacıbaşı - Zentiva)
01.2009 - 02.2012
Customer Representative
Mobilnet A.Ş.
01.2007 - 01.2008
Bachelor of Science - Communication Sciences Faculty/ Communication
Anadolu University
04.2001 -