Serhat Tüfekci

• Brands

Kraus & Naimer

Hellermann Tyton

Klauke

Efen

Schlegel

MEGA

• Led and managed the entire export sales team, fostering a collaborative and high-performance culture to achieve departmental goals.
• Developed and spearheaded the implementation of annual, semi-annual, and quarterly export sales strategies, resulting in 35% annual increase in export revenue & entry into 5 new markets.
• Managed the entire export sales budget, consistently meeting or exceeding set financial targets (oversaw a budget of €2.5 million)
• Drove business development initiatives, identifying and securing new business opportunities in key international markets.
• Orchestrated the company's participation in 4 international exhibitions and trade shows annually, enhancing brand visibility and generating qualified leads.
• Conducted over 14 annual international business development trips to visit existing clients and prospect new customers, strengthening key relationships and expanding market reach.

• Formulated and executed short and long-term regional sales strategies for the assigned territories (Middle & Northern Europe, Africa), significantly increasing market penetration.
• Managed and developed a diverse portfolio of dealers, distributors, and subsidiaries across the region, providing strategic guidance and support to optimize their sales performance.
• Successfully managed key project sales, tender participations, and cultivated partnerships within the construction market sector.
• Coordinated and led customer visits and exhibition activities, effectively promoting the brand's product portfolio and securing new contracts.
• Developed and spearheaded the implementation of annual export sales strategies, resulting in 30% annual increase in export revenue & entry into 3 new markets.
• Managed the export sales budget, consistently meeting or exceeding set financial targets (oversaw a budget of €1.75 million)

• Oversaw all sales activities and regional management for the European market.
• Conducted in-depth customer needs analysis, prepared and delivered compelling technical and commercial proposals.
• Managed the full order cycle, from quotation to post-sales support, ensuring high levels of customer satisfaction.
• Directed project tenders and fostered collaborations within the construction market for HVAC solutions.
• Developed and spearheaded the implementation of quarterly export sales strategies entry into 1 new market.

• Managed and coordinated a multi-national team of 11 sales professionals across France, Spain, Italy, Belgium, and the UK, ensuring strategic alignment and operational efficiency.
• Europe, Russia, Australia and New Zealand, North America
• Defined and executed comprehensive regional sales strategies and annual targets for a vast and diverse set of international markets.
• Successfully managed dealer and distributor networks, and led complex project tenders.
• Conducted strategic customer visits, product presentations, and negotiations, resulting in the closure of key contracts. Participated in major international industry exhibitions.

• Managed global sales activities for refractory materials across a worldwide territory (from Canada and USA to India, China, Russia, and South Africa).
• Conducted technical studies and cost analyses for international inquiries and tenders, preparing comprehensive and competitive project proposals.
• Managed the entire export sales process, including order management, coordination of logistics (transportation, customs), and ensuring timely delivery of goods.
• Led project works and successfully negotiated and closed orders with international clients.
• Developed and spearheaded the implementation of annual export sales strategies, resulting in 15% annual increase in export revenue & entry into 6 new markets.
• Managed the regional export sales budget, consistently meeting or exceeding set financial targets (oversaw a budget of €7.5 million)

• Assisted in the detection of cracks, holes, and damages in aircraft parts using Non-Destructive Testing (NDT) methods.

• Gained hands-on experience in cold drawing processes for steel, strength testing, and production process improvements.
• Participated in Kaizen and 6 Sigma methodology studies to enhance manufacturing efficiency.