Serhat OÇAK
Administration
Istanbul
Overview
9
9
years of professional experience
Work History
Administrative Associate / Logistic Support
BSGI Support Office
05.2023 - Current
- Drafted professional memos and letters to support objectives and growth.
- Overseeing day-to-day administrative functions, which involves managing resources, office space, and equipment efficiently.
- Developing and implementing streamlined processes to optimize office operations, resulting in increased productivity.
- Providing general administrative support to the team and management.
- Create and process purchase orders using UMOJA as well as Low Value Procurements.
- Maintain accurate records of inventory levels, locations, and usage.
- Managing calendars, scheduling meetings, and coordinating travel arrangements.
- Handling incoming and outgoing correspondence and communication. Managing executive's schedules, prioritize tasks, and handle confidential information.
- Assisting with special projects, research, and prepare reports. Support the human resources department in recruiting, onboarding, and employee records management.
- Coordinating training programs and assist with HR policies and procedures.
- Assisting with benefits administration and employee communications.
- Acting as a point of contact for internal and external stakeholders.
- Providing a link between UN JCC members and the Turkish Delegation.
General Coordinator - Administration
Turkish Armed Forces
07.2022 - 04.2023
- Coached staff members through day-to-day work and complex problems.
- Providing effective support to JCC members and assisting in any matter within the campus and to provide accommodation. Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Granting ground pass access at the campus gates for any JCC personnel.
- Contributing to the team efforts by accomplishing related results as needed.
- Maintaining formal correspondence on behalf of other office staff.
- Maintaining electronic/computer and manual filing systems.
- Handling sensitive information in a confidential manner.
- Attending and participating in JCC meetings/plenary sessions.
- Coordinating of office procedures, based on the established SOPs.
- Performing helpdesk/front desk duties, as the first level response to clients; demands.
- Developing and updating administrative systems to make them more efficient.
- Overseeing and supervising the work of junior staff.
Concept and Doctrine Branch
MARSEC COE
06.2022 - 03.2023
- Handled citation and maritime traffic violation paperwork.
- Developing and managing projects from concept to completion, including storyboards, post-production editing and final delivery formats.
- Maintain accurate records of inventory levels, locations, and usage.
- Conduct regular physical inventory counts and reconcile discrepancies.
- Perform cost analysis to ensure procurement activities are within budget.
- Develop and monitor procurement budgets.
- Create and process purchase orders.
- Track and manage purchase orders to ensure timely delivery.
- Inviting, greeting and interacting with guest members for any NATO / Maritime Security events.
- Organizing and coordinating to host NATO / Maritime security meetings and events.
- Participating in these meetings and events.
- Coordinating the attendance and arrival of guests, participants or members, and organizing events when needed.
Team Leader / Supervisor
IQ - Option
01.2018 - 02.2022
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Planning employee shifts and work schedules.
- Coordinating job assignments and cross-training between and within divisions.
- Providing feedback on employee work performance.
- Preparing reports and updates for upper management.
- Organizing events that will make a positive impact on employees.
- Supervising processes and ensure smooth operations.
- Monitoring employees for any wrong behaviors towards customers.
- Supporting the end-to-end recruitment process, from job posting and candidate sourcing to interview coordination and offer management. Helping and streamlining the hiring process.
- Scheduling interviews, communicating with candidates, and coordinating interview logistics.
- Playing a vital role in attracting, selecting, and onboarding top talent.
- Create and process purchase orders.
- Track and manage purchase orders to ensure timely delivery
Administrative Assistant/Translator
White Label Productions
02.2015 - 12.2018
- Executed record filing system to improve document organization and management.
- Managing quality assurance software program including on site evaluations, internal audits and customer surveys.
- Maintaining message content, tone and emotion as closely as possible.
- Attending training programs to improve professional knowledge and interpretation skills.
- Adopting non-Turkish video dialogue and developed translation into target language to prepare subtitle scripts.
- Providing verbal summaries of non-English documents for immediate use.
- Performing logistics support to the translators' team.
- Ensuring appropriate archiving of data/voice files on the designated serves.
- Assisting in maintenance of specialized video and audio equipment.
- Managing the time attendance and shift schedule of the translators.
Education
Bachelor of Science - Translation And Interpretation
Atılım University
Ankara 04.2001 -
Skills
File Organization
Document Management
Scheduling Appointments
Office Procedures
Relationship Building
Data Analysis
Maintaining Records
Calendar Management
Data Processing
Proofreading
Languages
Turkish - Fluent
English - Fluent
Russian - Basic
Timeline
Administrative Associate / Logistic Support
BSGI Support Office
05.2023 - Current
General Coordinator - Administration
Turkish Armed Forces
07.2022 - 04.2023
Concept and Doctrine Branch
MARSEC COE
06.2022 - 03.2023
Team Leader / Supervisor
IQ - Option
01.2018 - 02.2022
Administrative Assistant/Translator
White Label Productions
02.2015 - 12.2018
Bachelor of Science - Translation And Interpretation
Atılım University
04.2001 -