Serhad Bilim
Istanbul
Summary
With over 10 years of experience in technical sales, support and project management, I have developed a strong expertise in fluid control electro-mechanics, pneumatic, and instrumentation-control and transfer solutions.
I currently lead a dynamic team in providing fluid transfer solutions for various industries. Also successfully implemented a customer success program that reduced customer churn and increased sales revenue significantly.
Overview
14
14
years of professional experience
Work History
Country Sales Manager
Venair Group
09.2024 - Current
- Optimized all operations and sales activities.
- Developed and executed sales strategies for consistent revenue growth in the territory.
- Increased regional sales by implementing strategic marketing plans and establishing strong relationships with key clients.
- Built long-lasting partnerships with key industry players through networking events and strategic collaborations.
- Mentored junior sales staff, providing guidance on best practices and fostering professional development.
- Established annual sales objectives by forecasting potential revenues based on past performance data and industry trends.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Organized promotional events and interacted with community to increase sales volume.
- Coordinated trade show participation to increase brand visibility within target markets and generate leads for future business opportunities.
- Initiated targeted email campaigns which resulted in increased brand awareness among potential clients.
Industry Sales Manager
Burkert Fluid Control Systems
01.2022 - 09.2024
- The senior position is focused on; Working with key account customers like Contractor companies, OEMs, end-users and resellers in targeted segments with a team includes 3 people.
- Collecting, analyzing and evaluating data on products, costs and markets to support development and presentation of appropriate price and bid strategy.
- Providing technical advice and optimization works, training to both existing and new customers.
- Supporting sales through the effective provision of sales data, including the weekly recording of visit and action reports.
- Follow up on all sales-leads, offers and orders.
- Take part in hands-on demonstrations, trade show events to promote products and new product/solution campaigns and market strategies.
- Suggesting strategic/tactical actions to boost Groups Growth into global sales organization and general manager.
- Developed and maintained relationships with key accounts, resulting in a 32% increase in revenue year-over-year.
- Negotiated and secured long-term contracts with major clients, resulting in a 27% reduction in customer acquisition costs.
- Conducted market research to identify industry trends and competitive advantages, allowing for informed decision-making.
Technical Sales Engineer
Burkert Fluid Control Systems
11.2015 - 01.2022
- Provided fluid control electro-mechanics, pneumatic and instrumentation-control solutions for various industries.
- Also responsible for business development, technical support, quotations due to customer needing and sometimes assembling processes (montage of electro-mechanically customized components) if needed.
- Reporting all those actions to CRM systems daily.
- Provided technical product demos to prospective customers that highlighted the product's features and capabilities, resulting in a approx. 70% increase in sales.
- Developed and implemented a customer success program that reduced customer churn by 15%.
- Developed a pricing strategy that increased sales revenue by 19%.
Salesclerk
Canobie Lake Park
06.2011 - 10.2011
- Selling fast-foods at funfair.
- Helped raise sales by 20% over 5 months period and i was responsible for handling customer satisfaction.
- Consistently and easily met my monthly turnover targets.
- It was my first and very succesful face to face sales experience.
- Reporting daily sales to branch manager.
Education
Bachelor's Degree - Electronics Engineering
Okan University
06.2014
Associate Degree - Industrial Electronics
Sakarya University
06.2008
High School - Electronics
Kucukyali Technical High School
06.2004
Skills
- Effective communication
- Team motivation
- Complex Problem Solving
- Sales operations
- Business development and planning
- Microsoft Office
Personal Information
- Title: Electronics Engineer
- Date of Birth: 07/30/87
- Nationality: Turkish
- Driving License: B
- Place of Birth: Istanbul
Languages
Turkish
Native language
English
Proficient
C2
Additional Information
Ibrahim Bukusoglu - General Manager from Burkert Fluid Control Systems
ibrahim.bukusoglu@burkert.com / +905337254866
Robert Torrents - Global Sales Director from Venair Group
rtorrents@venair.com / +34619715201
Timeline
Country Sales Manager
Venair Group
09.2024 - Current
Industry Sales Manager
Burkert Fluid Control Systems
01.2022 - 09.2024
Technical Sales Engineer
Burkert Fluid Control Systems
11.2015 - 01.2022
Salesclerk
Canobie Lake Park
06.2011 - 10.2011
Associate Degree - Industrial Electronics
Sakarya University
High School - Electronics
Kucukyali Technical High School
Bachelor's Degree - Electronics Engineering
Okan University