Summary
Overview
Work History
Education
Skills
Certification
Interests
Personal Information
Timeline
SalesManager
Serenay Senol

Serenay Senol

Sales Manager
Istanbul

Summary

Performance-oriented Sales Manager with 10 years of success in developing, managing, and growing client portfolios across diverse industries. A dedicated leader focused on increasing revenue, improving customer satisfaction, and building brand loyalty. Skilled at performing well under pressure in fast-paced environments, adept at managing entire sales cycles. Seeking full-time position and open to relocation for the right opportunity.

Overview

9
9
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Sales Manager (Food/Non-Food Packaging)

Paptic LTD
09.2023 - Current
  • Company Overview: Paptic Ltd (or Paptic Oy) is a high growth company established in 2015 with headquarters in Espoo, Finland. The company has developed Paptic, a fibre-based, and recyclable material to replace plastics in packaging.
  • Maintained relationships with customers in Europe, Asia and USA and found new ones by identifying needs and offering appropriate services.
  • Analyzed market trends, customer needs, and competitors to uncover business opportunities and potential challenges.
  • Built and manage a sales pipeline to meet company targets and boost revenue.
  • Collaborated with marketing, product development, and other departments to align sales strategies with overall company goals.
  • Set and achieve targets that meet or exceed revenue forecasts and fulfill customer needs.
  • Represented the company with a deep understanding of our offerings.
  • Researched customer needs and demonstrate how our solutions meet those needs.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Key Account Executive

Korozo Group
10.2019 - 09.2023
  • Company Overview: Korozo Group is a global company in flexible packaging for both food and non-food sectors. With a production capacity exceeding 137,000 tons and a turnover of 307 million euros, Korozo operates one of the largest manufacturing facilities in the Middle East and Europe, employing around 2,200 staff across regional offices.
  • Secured high-value global accounts through consultative selling and tailored customer solutions.
  • Managed both export and domestic sales simultaneously.
  • Increased customer loyalty and project value through regular visits and engagement.
  • Developed competitive pricing strategies for tenders.
  • Collaborated with management to provide customer insights and adapt to market trends.
  • Built lasting relationships to drive long-term business growth.
  • Monitored competitors to mitigate threats and maintain market position.
  • Consistently met and exceeded sales targets.

Customer Service Coordinator

Saica Pack
04.2017 - 10.2019
  • Company Overview: Founded in Zaragoza, Spain in 1943, Saica Pack operates under the Saica Group and has three locations in Turkey. Specializing in Offset/High Quality and Flexo printing, Saica Pack Turkey provides tailored solutions for the food, beverage, FMCG, fresh produce, cleaning products, automotive, and other industries.
  • Delivered responsive customer service and prompt problem-solving to address client needs.
  • Managed over 20 accounts, overseeing order processing, follow-ups, and ensuring on-time deliveries.
  • Prepared monthly key account sales reports, conducted market research for export opportunities, and answered product, pricing, and order status inquiries.
  • Maintained and organized customer files and databases.
  • Assisted a high volume of customers daily, focusing on customer satisfaction and a positive attitude.
  • Developed and optimized call flow sequences and scripts to improve team performance.

Sales Support Specialist

Renk Group
12.2015 - 04.2017
  • Company Overview: The Renk Group is a global leader in propulsion and drivetrain technology, serving defense, energy, and industrial sectors. Headquartered in Augsburg, Germany, Renk operates 11 manufacturing facilities worldwide, with a team of over 3,700 employees. In 2023, the company generated over EUR 926 million in revenue.
  • Coordinated with 4 production sites in Germany to communicate new demands and track ongoing production daily.
  • Managed the import of finished goods from Germany to Turkey, overseeing customs and logistics operations.
  • Participated in government tenders for product and technical service sales.
  • Utilized CRM systems to effectively track sales leads and activities.
  • Assisted customers with sales inquiries, including inventory and shipping details.
  • Fostered and maintained business relationships by professionally addressing partner and customer needs.

Education

Master of Science - Marketing Management

Istanbul University
01.2020 - 01.2022

Bachelor of Science - Business Administration

Kadir Has University
01.2010 - 01.2015

Exchange Program - Chinese Economy and Culture

Zhejiang GongShang University

Skills

Global export and import sales

Certification

Negotiation Skills, Scotwork, 2022

Interests

Travelling/Exploring new cultures

Fitness/Tennis/Rowing

Personal Information

  • Date of Birth: 17/12/1992
  • Driving License: B

Timeline

Sales Manager (Food/Non-Food Packaging)

Paptic LTD
09.2023 - Current

Master of Science - Marketing Management

Istanbul University
01.2020 - 01.2022

Key Account Executive

Korozo Group
10.2019 - 09.2023

Customer Service Coordinator

Saica Pack
04.2017 - 10.2019

Sales Support Specialist

Renk Group
12.2015 - 04.2017

Bachelor of Science - Business Administration

Kadir Has University
01.2010 - 01.2015

Exchange Program - Chinese Economy and Culture

Zhejiang GongShang University
Serenay SenolSales Manager