Serdar Uluçay
Concierge
Istanbul
Summary
Amerikadan geldikten sonra gıda sektöründe devam ettim.Yeni tecrübelere açığım. İngilizce öğretmenliği egitimimle dil becerilerimi ileri düzeyde geliştirip tecrubelerimle iletişim becirilerimi kuvvetlendirdim
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Concierge
Wyndham Grand Kalamış Marina Hotel
07.2024 - Current
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Concierge
Four Seasons Hotel
08.2023 - 01.2024
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Service Supervisor
Crowne Plaza Hotel
01.2022 - 02.2023
- Company Overview: Gıda
- Monitored team's performance and gave feedback when necessary.
- Assisted with training and development of team members.
Kaptan Garson
Ethemefendi Kahvaltı
07.2021 - 06.2022
- Company Overview: Gıda
- Gıda
Servis Süpervizörü
11 Tiger
04.2019 - 02.2020
- Company Overview: Gıda
- Gıda
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Stajyer Teknisyen
Koç Sistem
09.2018 - 03.2019
- Bilişim
Education
Lisans - İngilizce Öğretmenliği
Boğaziçi Üniversitesi
Istanbul, 34 09.2022 - Current
ÖnLisans - Bilgi Teknolojileri
DumlupınarNiversitesi
Kütahya, Turkey 09.2019 - 06.2021
Skills
Autocad
Genel Muhasebe
AspNet
Microsoft Visual Studio
Microsoft Word
Microsoft Office Powerpoint
Microsot Office
Microsoft Visual C#
Microsoft Office Programları
Microsoft Office
C# Builder
Friendly, positive attitude
Teamwork and collaboration
Salaryexpectation
30000 TL - 40000 TL
Militarystatus
Yapıldı
Personal Information
- Date of Birth: 07/24/99
- Gender: Erkek
- Nationality: Türkiye Cumhuriyeti
- Driving License: B
Resumeupdatedate
11/15/24
Timeline
Concierge
Wyndham Grand Kalamış Marina Hotel
07.2024 - Current
Concierge
Four Seasons Hotel
08.2023 - 01.2024
Lisans - İngilizce Öğretmenliği
Boğaziçi Üniversitesi
09.2022 - Current
Service Supervisor
Crowne Plaza Hotel
01.2022 - 02.2023
Kaptan Garson
Ethemefendi Kahvaltı
07.2021 - 06.2022
ÖnLisans - Bilgi Teknolojileri
DumlupınarNiversitesi
09.2019 - 06.2021
Servis Süpervizörü
11 Tiger
04.2019 - 02.2020
Stajyer Teknisyen
Koç Sistem
09.2018 - 03.2019
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