Aikido
Serdar Menteş
ISTANBUL
Summary
Accomplished IT Consultant at THY, adept in information technology infrastructure and project management. Excelled in enhancing client satisfaction and reducing downtime through innovative solutions. Skilled in security policy implementation and team building, led complex IT projects to completion within budget, showcasing exceptional decision-making and multitasking abilities.
Overview
34
34
years of professional experience
2
2
Certifications
Work History
IT Consultant
Turkish Airlines
01.2023 - Current
Distinguished Expert
THY
11.1990 - 11.2022
- Inspected equipment, assessed functionality, and optimized controls.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Implemented security measures to protect sensitive information from unauthorized access, mitigating potential risks and vulnerabilities.
- Consulted with engineering team members to determine system loads and develop improvement plans.
- Implemented and managed operating systems and software, security systems and intrusion detection systems.
- Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.
- Designed comprehensive IT infrastructure plans aligned with organizational goals while considering scalability, flexibility, and security requirements.
- Led project teams in the successful completion of complex IT projects, ensuring timely delivery within budget constraints.
Education
Bachelor of Science - Business Administration
Anadolu Univesty
Istanbul 04.2001 -
High School Diploma -
İstanbul Universty
Istanbul, Turkey 04.2001 -
Skills
Information technology infrastructure
Agile methodology
Network administration
Project management
Root-cause analysis
IT system development
Security policy implementation
Web development
Project planning
Decision-making
Team building
Multitasking
Self motivation
Certification
VMware Certified Professional – VDI
Interests
Clairnet
Experince
Technical Experience Management & Leadership Experience
- Active Directory Administration (1999 - 2022)
- Email Systems Administration (1996 - 2010)
- SNA Server Administration (1996- 2006)
- SCCM/SMS Server Administration (1996- 2006)
- VMware vCenter Administration (2006 - 2009)
- VMware VDI Administration (2020 - 2022)
- Raspberry Pi Projects (2020 - 2024)
Cargo Flight Tracking Screens
Transit Passenger Information Screens
Crew Flight Information System
In-Flight Internet Measurement System
- In-Flight Software Development (2022 - 2024)
- Web Projects Development
AD Password Management
Technician Infrastructure Management System
VDI Measurement System
VDI Self-Service System
- Embedded Systems Projects Development
- IT Operations Team Management
- IT Project Technical Team Management
- IT Project Solution Team Management
Timeline
IT Consultant
Turkish Airlines
01.2023 - Current
Bachelor of Science - Business Administration
Anadolu Univesty
04.2001 -
High School Diploma -
İstanbul Universty
04.2001 -
Distinguished Expert
THY
11.1990 - 11.2022