

With a foundation in hospitality through an internship at Dedeman Hotels & Resorts International, followed by 26 years of experience at SunExpress, serving as Line Trainer and Cabin Chief (Purser). Extensive expertise in cabin operations, crew coordination, safety procedures, and service excellence within an international airline environment.Actively involved in initial recruitment processes, cabin crew interviews, and upgrade assessments for cabin crew promotion to Cabin Chief, contributing to talent evaluation, development, and leadership succession planning. Qualified to deliver Initial Training, Cabin Crew Training, Cabin Survey, Cabin Chief, and Cabin Crew Specialization programs, supporting crew development and operational excellence.Strong leadership, decision-making, and crisis management skills developed through years of responsibility in high-pressure environments. Good command of English and German, with the ability to communicate effectively in multicultural settings.
Public speaking
Lesson planning
Emergency procedures
Creative problem solving
Interpersonal communication
Training material updates
Course planning
Training needs analysis
Feedback delivery
Group and individual instruction
Safety awareness
Passenger assistance
Complaint handling
Reliability and punctuality
Flight preparation