Sercan Işıkcı
İzmir
Summary
Throughout my educational journey and experiences, I have had the opportunity to work with diverse individuals, learn to collaborate, create together, and improve. My goals have always revolved around being a forward-thinking and success-oriented individual. My initial aim is to secure a position where I can demonstrate and further develop my existing potential. Subsequently, with the experiences gained and the education I will receive, I aim to reach a successful point in my career.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Bar Supervisor
Mr.Chaplinn Coffee
İzmir
04.2022 - 12.2022
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Poured and prepared mixed drinks for over [Number] customers daily.
- Completed bar opening and closing procedures.
- Purchased supplies according to expected demand.
- Handled cash accurately and prepared nightly deposits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled $[Amount] cash on daily basis, which built trustworthiness, and loyalty with owners.
Business Manager
The Khofi Cassaba Modern
Eskişehir
09.2021 - 02.2022
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Assisted with hiring process and training of new employees.
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
Accounting Assistant
Esse Cathering
Adana
12.2020 - 09.2021
- Used accounting software to prepare weekly and monthly financial reports.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Transferred data and documents to facilitate system migration and software updates.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Analyzed financial discrepancies and provided solutions for accurate financial records.
- Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
Bar Supervisor
Club Aura Kemer
Antalya
05.2019 - 09.2020
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Poured and prepared mixed drinks for over [Number] customers daily.
- Handled cash accurately and prepared nightly deposits.
- Handled $[Amount] cash on daily basis, which built trustworthiness, and loyalty with owners.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Scheduled bands, singers and musicians for live music nights.
- Checked ID cards and verified bar guests were of legal age.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Completed bar opening and closing procedures.
Sales Consultant
LTB Çak Tekstil
Eskişehir
03.2018 - 12.2018
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Created detailed sales presentations to communicate product features and market data.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Increased overall revenue [Number]% from [Type] sales through effective salesmanship and great negotiation skills.
- Checked client organization and agreements with company priorities through automating content management systems.
- Maintained organized, presentable merchandise to drive continuous sales.
Warehouse Supervisor
Bambi Ayakkabı
Eskişehir
02.2017 - 02.2018
- Oversaw daily operations and shipping and handling processes.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Promoted diligence and culture of safety for drivers and warehouse operations.
- Revised and developed procedures to reduce risk and achieve compliance.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained high levels of accuracy in daily operations.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Kept detailed records of inventories and merchandise inventory transactions.
Barista
Kocatepe Kahve Evi
Eskişehir
06.2016 - 01.2017
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Barboy
222 Park
Eskişehir
01.2016 - 06.2016
- Scanned coupons, operated register and handled money transactions.
- Communicated customer requests or comments promptly to management.
- Answered phones and operated store intercom for inquiries on prices or requests for certain departments.
- Explained current promotions and special add-ons to customers.
- Scanned, packed and assisted in loading grocery items into customer cart.
- Performed clean up of register, conveyer belt and bagging area before and after each shift.
- Communicated with cashiers and customers to learn about bagging needs.
Education
Bachelor of Science - Chemical Engineering
Anadolu University
Turkey 09.2014 - 06.2018
Skills
Training and mentoring
Course
The Data Analytics online training program offered by BYMMB Information Academy will commence on October 10, 2023, and conclude on February 10, 2024. The program will cover the following topics:
Timeline
Bar Supervisor
Mr.Chaplinn Coffee
04.2022 - 12.2022
Business Manager
The Khofi Cassaba Modern
09.2021 - 02.2022
Accounting Assistant
Esse Cathering
12.2020 - 09.2021
Bar Supervisor
Club Aura Kemer
05.2019 - 09.2020
Sales Consultant
LTB Çak Tekstil
03.2018 - 12.2018
Warehouse Supervisor
Bambi Ayakkabı
02.2017 - 02.2018
Barista
Kocatepe Kahve Evi
06.2016 - 01.2017
Barboy
222 Park
01.2016 - 06.2016
Bachelor of Science - Chemical Engineering
Anadolu University
09.2014 - 06.2018