SERAY RAKICI
Corporate Communications, E-Commerce, Brand Management, Digital Marketing
Umraniye,34
Summary
Systematic E-Commerce Associate possessing deep familiarity of SEO and complicated algorithms. Efficient and detailed professional offering 1.5 year background overseeing online sales and presence of web-based companies. Well-versed in tracking website functionality and using web analytics tools to track and measure performance. Goal-oriented individual committed to improving retention and conversion and boosting company's online presence and sales.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Brand Communications Manager
Decollage Art Space
- Organizing and managing events in line with the brand communication strategy and determining sponsorship needs
- Developing strategy and business plans, identifying artists and institutions for collaboration, and establishing the company's seasonal roadmap
- Managing media relations and activities, and working in coordination with the agency and press consultant
- Ensuring that traditional and digital media activities run smoothly, and overseeing PR activities, Crafting brand budgets and production plans
- Managing marketplaces operations A to Z.
Corporate Communication and E-Commerce Specialist
Decollage Art Space
3 2023 - 12.2023
- Being responsible for intra-institutional and inter-institutional communication
- Participating in the planning of concerts, seminars, workshops, and exhibitions, and ensuring they run smoothly
- Managing and improving Customer Experience (CRM)
- Providing digital media communication and monitoring content
- Fallowing up E-commerce and Marketplace sales, stock levels, integrations, payment process.
Archive and Documentation Officer
Beykoz Municipality - Library
03.2021 - 02.2023
- Archiving, editing, classifying, and reporting errors in books and documentation by entering them into the system
- Demonstrating research skills to users and ensuring they can use the library smoothly.
Education
Bachelor's Degree - Political Science and Public Administration (French)
Marmara University
09.2016 - 05.2022
Skills
MS Office Programs
SAP
Adobe Photoshop
Adobe Illustrator
Video content production
Project Management
Crisis Management
Internal Communications
Certification
The Complete Digital Marketing Course / Daragh Walsh
Strengths
Microsoft Office, Email Management, Social Media Management, Internet Research, Data Entry, File Management, Basic HTML/CSS Knowledge, Video Conferencing Tools, Online Collaboration Tools, Web Analytics (Google Analytics, etc.), CRM (Customer Relationship Management) Tools, SEO (Search Engine Optimization), Strategic Thinking, Creative Problem Solving, Communication Skills (Verbal and Written), Team Leadership, Project Management, Adaptability, Time Management, Attention to Detail, Collaboration, Decision Making, Critical Thinking, Innovation, E-Commerce
Personal Information
Date of Birth: 11/01/98
Languages
English
French
Timeline
Archive and Documentation Officer
Beykoz Municipality - Library
03.2021 - 02.2023
Bachelor's Degree - Political Science and Public Administration (French)
Marmara University
09.2016 - 05.2022
Brand Communications Manager
Decollage Art Space
Corporate Communication and E-Commerce Specialist
Decollage Art Space
3 2023 - 12.2023