Serap ÇAĞLI
Gaziantep,07
Summary
I completed my undergraduate education in the Department of International Trade and Business Administration at Zonguldak Bülent Ecevit University. I completed my high school internship at Aygaz A.Ş. I supported the data entry processes of sales managers, who prepared reports used in decision-making processes. In my first job at Sleep Land, I prioritized safety and coordination by ensuring team management and teamwork. I also gained experience in customer relations and solution-oriented service by working as a sales assistant at Boyner. I have been an active, young volunteer at the Turkish Red Crescent (Kızılay) since 2021. I can take risks when necessary by considering risk factors and rates. I am ready to transform my versatile experiences and analytical perspective into valuable contributions to your company by supporting it with strong insights.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Volunteer
Kızılay (Red Crescent)
Zonguldak-Gaziantep, Turkey
09.2021 - Current
- Provided information to blood donors during form completion at donation organizations.
- Educated potential donors on significance of bone marrow and blood donation.
Sales Asistant (Short-term Work in Semester)
Boyner Big Stores Inc.
Gaziantep
08.2018 - 10.2018
- I completed customer relations and marketing strategies training here.
- I achieved high sales, customer satisfaction and high bonuses.
- Since the store management was in the store, I had the opportunity to closely observe group management, organization and visual marketing strategies.
Office Intern
Aygaz joint-stock company
Gaziantep
09.2015 - 06.2016
- Company Overview: An Istanbul-based fuel company that operates on the supply, storage and filling of liquefied petroleum gas.
- My responsibilities here also included entering the daily usage capacity rate data of LPG dealers into Excel.
- An Istanbul-based fuel company that operates on the supply, storage and filling of liquefied petroleum gas.
Quilt Machine Operator
Uyku Land (Sleep Land)
Gaziantep, Turkey
01.2013 - 08.2013
- Modification and preparation of machine parts according to different production processes. Machine use.
Education
Bachelor's Degree - International Trade and Business Administration
Zonguldak Bülent Ecevit University
Zonguldak07.2024
High School - Information Technologies Field of Study, Web Design and Programming Department
Vocational Open Education High School
Gaziantep06.2016
Skills
- Proactive Adaptation
- Risk Management
- Problem solving
- Critical Thinking
- Microsoft Office Programs
- Sales strategies
- Supply chain management
- Effective communication
- Team collaboration
- Project management
- Volunteer coordination
Certification
- SAP HR | SAP Human Resource, 09/01/23
- Critical Thinking for More Effective Communication, 08/01/24
- Business Analytics Fundamentals, 08/01/24
- Project Management Fundamentals, 09/01/2024
- Use of Artificial Intelligence in Business Life, 11/01/2024
- Microsoft Excel: Level of Advanced 01/01/25
- Purchasing and Supply Specialist, January 1, 2025
- Toptalent.com English level of Upper Intermediate (CEFR B2)
Hobbies and Interests
- Swimming
- Trekking
- Camping
- Painting
- Art
- Positive psychology
- Antique history
- Automation Technologies
Languages
Turkish
First Language
English
Upper Intermediate (B2)
B2
German
Beginner
A1
References
References available upon request.
Timeline
Volunteer
Kızılay (Red Crescent)
09.2021 - Current
Sales Asistant (Short-term Work in Semester)
Boyner Big Stores Inc.
08.2018 - 10.2018
Office Intern
Aygaz joint-stock company
09.2015 - 06.2016
Quilt Machine Operator
Uyku Land (Sleep Land)
01.2013 - 08.2013
Bachelor's Degree - International Trade and Business Administration
Zonguldak Bülent Ecevit University
High School - Information Technologies Field of Study, Web Design and Programming Department
Vocational Open Education High School