Senderin Korkut

• Identified areas of improvement for clients'' sales operations, implementing targeted solutions to increase productivity.
• Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
• Evaluated customer needs and feedback to drive product and service improvements.
• Organized and analyzed primary and secondary research to understand industry, market and company trends.

Business Development Consultant For Airport IT Systems

• Sales and Business Development for Airport IT FOD Systems
• New Market Entry Planning, Lead Generation and Lead Qualification.
• Partnership Management, Partner Qualification
• RFP Bid Management, Communication Management
• Delivered compelling sales presentations that clearly communicated value propositions tailored to client needs.
• Conducted market research and analyzed industry trends to inform business development strategies.

• Management of Business Development Department
• Partnership Management, Partner Qualification
• ISO 9001 QMS Implementation, QMS Process Ownership, Lead Internal Auditing
• Create, develop & maintain structured relationships with key decision-makers within the travel industry & related sectors
• Drive and coordinate RFI/RFP Handling, Contracts and Agreements preparations and Legal discussions
• Startup Product Ownership (PSS), Product Development, Product planning, Product roadmap and Business plan
• Providing user experience, industry and commercial knowledge for developing a new Rail Passenger Servicing IT System (PSS).

• Identified areas of improvement for clients'' sales operations, implementing targeted solutions to increase productivity.
  
• Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
  
• Evaluated customer needs and feedback to drive product and service improvements.
  
• Organized and analyzed primary and secondary research to understand industry, market and company trends.

• Creating regional sales plans in alignment with the business objectives of the CESE region
• Identifying & qualifying opportunities in the rail travel industry in order to create profitable business with customers, partners, alliances or joint ventures in CESE region
• Support existing sales and sales potential in CESE region
• Create, manage and coordinate Business Planning, Pricing, Project Setup and Go to market plan per opportunities
• Ensure collaborative relationships with the internal stakeholders and central units at the regional level
• Evaluating performances of region countries and monitoring overall profitability and compliance with LTP
• Drive and coordinate RFI/RFP Handling, Contracts and Agreements preparations and Legal discussions
• Manage annual budget, forecast annual and quarter revenues
• Decision making for expansion or limitation of business, partnerships.

• Scanning & qualifying opportunities in the travel industry in order to build potential business with customers, partners, alliances or joint ventures in Turkey
• Create, develop & maintain structured relationships with key decision-makers within the travel industry & related sectors
• Participate in special projects related with current and future strategy
• Actively participate in the Business Development community across Amadeus in the NECSE region
• Manage independently or in collaboration with other business units the Go-to-market plan for new business lines
• Drive and coordinate business development initiatives with marketing, sales & delivery
• Support and drive strategic planning and processes for revenue diversification
• Monitor profitability of new business opportunities
• Focus and weight in the mid-long Term
• Ensure collaborative relationships with the internal stakeholders and central units at the local level.

• Managing the entire Turkey airport operations including business development, sales support, after sales services support, administrative tasks etc
• Monitoring, controlling and managing the ticket and reservation operations and taking proactive measures thereof
• Supervision of Egypt Station operations team of consisting of 4 core team operation members and more than 20 subcontracted operation team members
• Stakeholder and third party management of local authorities, vendors, handling agents, flight permission & slot management
• Point of contact for Civil Aviation Authority Turkey and local departments in Egypt
• Monitoring and taking actions thereof as to manage the relevant KPI's in terms of yearly sales and operational targets
• Key account and customer relations management of the services that are offered at the airport.

• Managing and coordinating Celebi Airport Services Lufthansa account expansion project
• Coaching and mentoring Celebi Lufthansa operations team in accordance with the requirements of the customer Lufthansa with the right skills and philosophy
• Solving problems between two parties; Lufthansa and Celebi, handling of irregularities with in the Service Level Agreement
• Load control, weight & balance, coordination of operation of domestic and international flights at Istanbul Airport
• Project management of various projects with in Celebi and Lufthansa group such as: Restructuring of the Lufthansa staff and operations due to transition to Celebi partnership
• Creating and mentoring pool within Celebi for excellent customer relationship model in Celebi
• Establishment and implementation of the process management flow within the services offered to Lufthansa and other Customer Airlines
• Keeping records and reporting business activities including measures for improvement.

• Passenger Handling in Station Vienna for all Austrian Airline Flights as well as Customer Airlines over 12 different carriers
• Handling of irregularities in terms of booking, rebooking
• Selected team member of Service Center for Customer Relationship Management
• Project team member of Austrian Airlines handling expansion team in order to add value in operation sales services.

• Taking part in business development activities and measures to increase business and sales volume in Austrian Branch
• Visiting existing and potential customers for improved customer relations
• Providing after sales support in terms of complains and irregularities.
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
• Kept detailed records of daily activities through online customer database.

• F2F Sales & Marketing and active representation of timeshare holiday suites
• Organizing activities to increase Club Flipper's market awareness in Turkey
• Identifying target groups in public and developing strategies to communicate to them
• Taking part in trade shows, sales meetings and conferences all over the Turkey.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.