Microsoft office -ERP-autocad-solidworks
SEMA ÜNAL SAYAR
INDUSTRIAL ENGINEER
Istanbul
Summary
Accomplished Sales Coordinator at ELEKTROTEKNİK KLİMA SANAYİ VE TİCARET A.Ş, adept in customer communication and sales reporting. Excelled in team building and coaching, enhancing team collaboration and driving sales growth. Proven track record in leveraging active engagement and strategic planning to achieve significant revenue increases and customer satisfaction.
Overview
11
11
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Sales Coordinator
ELEKTROTEKNİK KLİMA SANAYİ VE TİCARET A.Ş
08.2017 - 01.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Project Engineer
Armacell
04.2014 - 06.2017
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Maintained records for each project and engineering discipline.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
- Reduced project timelines with proactive planning and close monitoring of progress.
- Identified technical risks within managed projects.
- Ensured quality control for all aspects of the project, reducing defects and rework.
- Coordinated cross-functional teams, fostering collaboration to achieve project goals.
Production Planning and Control Engineer
ELEKTROTEKNIK KLIMA SANAYİ VE TİCARET AŞ.
12.2010 - 02.2014
- Played a key role in new product launches by effectively managing pilot runs and ramp-up phases of the production process.
- Optimized inventory management by conducting regular audits and implementing data-driven adjustments.
- Coordinated with suppliers to ensure timely procurement of materials, minimizing production delays due to material shortages.
- Increased on-time delivery rates through meticulous scheduling and proactive communication with cross-functional teams.
- Implemented continuous improvement initiatives, leading to significant reduction in manufacturing waste and increased productivity.
- Collaborated with engineering teams to improve product designs, resulting in reduced production costs and increased quality.
- Developed comprehensive production schedules that aligned with customer requirements and company objectives.
Education
MBA - Business
OKAN UNIVERSITY
Istanbul, Turkey 04.2001 -
Bachelor of Science - Industrial Engineering
OKAN UNIVERSİTY
İSTANBUL 04.2001 -
Skills
Customer communication
Software
Certification
CBAP - Certified Business Analysis Professional
Interests
TRAVEL
RIDING
Timeline
Sales Coordinator
ELEKTROTEKNİK KLİMA SANAYİ VE TİCARET A.Ş
08.2017 - 01.2022
Project Engineer
Armacell
04.2014 - 06.2017
Production Planning and Control Engineer
ELEKTROTEKNIK KLIMA SANAYİ VE TİCARET AŞ.
12.2010 - 02.2014
MBA - Business
OKAN UNIVERSITY
04.2001 -
Bachelor of Science - Industrial Engineering
OKAN UNIVERSİTY
04.2001 -
CBAP - Certified Business Analysis Professional
CPM - Certified Product Manager
Similar Profiles
Yunus Emre GürgenYunus Emre Gürgen
Muhasebe Personeli at Viking Turizm San. Ve Tic. A.Ş-Viking Hotels Gelirler ve Krediler DepartmanıMuhasebe Personeli at Viking Turizm San. Ve Tic. A.Ş-Viking Hotels Gelirler ve Krediler Departmanı
Sevda UysalSevda Uysal
Project Management Engineer at Repkon Makina Ve Kalıp San. Ve Tic. A.Ş.Project Management Engineer at Repkon Makina Ve Kalıp San. Ve Tic. A.Ş.
HAYDAR BURAK ERKIZANHAYDAR BURAK ERKIZAN
Project Engineer at Renkler Makina ve Yedek Parça San. ve Ticaret A.Ş.Project Engineer at Renkler Makina ve Yedek Parça San. ve Ticaret A.Ş.