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Summary
Results-driven Corporate Sales & Account Management professional with a proven track record in expanding client portfolios, securing contract renewals, and delivering tailored mobility solutions. Skilled in building strategic partnerships, enhancing customer satisfaction, and managing complex client needs with precision. Recognized for strong communication, negotiation, and problem-solving skills, consistently driving revenue growth and long-term retention. Multilingual and experienced in navigating diverse international markets, bringing a global perspective to client engagement and sales strategies.
Overview
12
12
years of professional experience
Work History
CORPORATE SALES EXECUTIVE
Helvetic Motion AG
07.2021 - 01.2025
- Managed and grew a portfolio of corporate clients, delivering tailored mobility solutions for company cars.
- Acted as the primary point of contact, providing expert guidance on fleet management and ensuring outstanding customer service.
- Cultivated relationships with key corporate clients to enhance customer retention and satisfaction.
- Identified upselling opportunities and developed new B2B business, driving consistent revenue growth across Switzerland.
- Negotiated and renewed contracts and framework agreements with SMEs and multinational companies, ensuring mutually beneficial terms.
- Represented the company at industry events and built partnerships with travel management companies to expand corporate reach.
- Coordinated with internal teams, operations, logistics, and finance to guarantee seamless delivery and long-term client satisfaction.
OPERATIONS SUPERVISOR
Turnkey Group
12.2019 - 07.2020
- Managed a portfolio of homeowner accounts, serving as the main point of contact and ensuring timely issue resolution and client satisfaction.
- Oversaw property operations with a strong focus on quality control, accuracy, and service consistency across listings and check-in processes.
- Built long-term client relationships through proactive problem-solving, anticipating and preventing potential escalations.
- Contributed to top-tier Net Promoter Scores (NPS) and client retention through meticulous service delivery and customer focus.
- Coordinated with internal teams to align service standards with client expectations, ensuring seamless daily operations.
ACCOUNT MANAGER
Nomad Temporary Housing
04.2013 - 10.2019
- Managed client relationships across domestic and international accounts, ensuring smooth relocations and high satisfaction.
- Coordinated tailored housing solutions for corporate clients, enhancing service delivery and retention.
- Negotiated competitive rates with housing providers, optimizing value for clients while protecting margins.
- Performed financial and cost analyses to recommend relocation options aligned with client budgets and market conditions.
- Verified and processed contracts, ensuring accurate documentation and compliance.
- Acted as the primary liaison for clients and transferees, delivering consistent, high-quality service throughout the relocation process.
Education
Master's in Business Administration -
Southern States University
San Diego, CABachelor of Foreign Business - undefined
Université Paris-Sorbonne
Skills
- Corporate account management
- Contract negotiation
- Strong interpersonal abilities
- Problem-solving expertise
- Client relationship development
- CRM system management
- Interdepartmental collaboration
LANGUAGES
English
Native or Bilingual
French
Native or Bilingual
Turkish
Native or Bilingual
Spanish
Limited Working
German
Elementary
Timeline
CORPORATE SALES EXECUTIVE
Helvetic Motion AG
07.2021 - 01.2025
OPERATIONS SUPERVISOR
Turnkey Group
12.2019 - 07.2020
ACCOUNT MANAGER
Nomad Temporary Housing
04.2013 - 10.2019
Bachelor of Foreign Business - undefined
Université Paris-Sorbonne
Master's in Business Administration -
Southern States University
HOBBIES
• Hiking & Outdoor Exploration Swimming • Travelling & Cross-Cultural Experiences • Reading - Personal Development & Energy Psychology • Wellness & Fitness