Selin Aktasoglu
Professional Licensed Tour Guide
Kadikoy
Summary
BA in New Media and Communication & Advertising graduate with honors certificate, and have Master of Arts degree in Tourism Guidance. I've been working in tourism sector since 2018 under various titles; social media manager, SEO copywriter, Turkish-English translator, digital marketing executive, and licensed tour guide. I'm interested in different cultures and religions, but also customized luxury tour operations such as hotels, wine&gusto, fragrance, cultural heritages, jewellery and history of art. I'm open to widen my perspective and learn more about new areas such as XR tech & UX usage in tourism.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Licensed Tour Guide
Freelance
01.2024 - Current
- Managed complex logistics for international tours, including securing visas, accommodations, transportation, and local guides.
- Handled emergencies or crises professionally while ensuring the safety of all parties involved during incidents occurring at tourist locations.
- Served as a knowledgeable resource for both guests and colleagues on historical facts, cultural insights, and current events relating to each destination visited during guided tours.
- Developed interpretive materials for self-guided tours, enhancing visitor engagement with minimal staff involvement.
- Guided groups of up to 48 people on scheduled tours.
- Organized events during holidays such as guided tours or excursions for enhanced customer experience at their chosen destination.
- Collaborated with local tour guides to incorporate their knowledge and expertise in providing authentic, immersive experiences for clients.
Tour Leader
Freelance
06.2023 - Current
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Assisted clients with travel documentation requirements such as visas or permits, streamlining the pre-travel process for them.
- Ensured timely communication with clients before, during, and after tours to address any questions or concerns they had.
- Organized engaging cultural activities for clients during tours, promoting immersion in local customs and traditions.
- Developed strong relationships with local vendors, negotiating favorable prices and guaranteeing quality services for clients.
- Planned and executed efficient tour routes by using maps and other navigational tools.
- Worked closely with management staff to create new and lucrative tours.
- Developed engaging and informative scripts, guiding tour members through attractions.
Junior Digital Marketing Specialist
Kesfet101 Travel
01.2022 - 06.2023
- Delivered services to customer locations within specific timeframes.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Prepared variety of different written communications, reports and documents.
- Handled calls per day to address customer inquiries and concerns.
- Boosted website traffic with targeted SEO tactics, keyword research, and content optimization.
- Strengthened online presence by creating engaging social media content and managing multiple platforms.
SEO Copywriter - Editor
Viking Tourism
01.2020 - 01.2022
- Edited content produced by senior executives, modifying text to conform to company-wide branding standards and publication guidelines.
- Provided editorial guidance to facilitate delivery of top-quality content.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Reviewed and edited final copy for accuracy and to correct grammar errors.
Intern
Istanbul Bilgi University
01.2017 - 01.2022
- RGB Studios - News Broadcasting
- Documentary Production - "DIM" Turkish Needle Lace and Its Relation With the Japanese Society
- Photography Archive Research - "Kadrajin Otesinde"
- Bilgi Media - Jr. Journalist
- Esik Magazine - Amateur Author / Event Moderator
- Microscope Magazine - Amateur Author
- Pazarlama30.com (Marketing30.com) - Editor / TREN Translator
Social Media Manager
Kesfet101 Travel
01.2019 - 01.2021
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Increased customer engagement through social media.
- Curated and segmented editorial content to increase engagement and channel growth.
- Improved page content, keyword relevancy and branding to achieve search engine optimization goals.
Custom Henna Artist
Custom Henna Artist
06.2019 - 09.2019
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Presented template design sheets for customers to review.
- Applied temporary tattoos using indelible, nontoxic ink.
- Performed clean, high-quality work at all times.
- Accepted and processed customer payments.
Intern
AllStars Music SONY
11.2018 - 01.2019
- Arranging documents with Excel
- Grouping documents on copyright
- Organizing artists' playlists and song codes
- Reported back to instructor to receive day-to-day tasks and responsibilities.
Sales Assistant
Kilwins Chocolate and Ice Cream
05.2018 - 09.2018
Education
Bachelor of Arts - New Media and Communication, Advertising
Istanbul Bilgi University
01.2017 - 01.2022
Master of Arts - Tourist Guidance
Cappadocia University
Istanbul/Cappadocia 01.2022 - 01.2023
Skills
- Adobe Premier
- Wordpress
Overseas tours
Tourist assistance
Tour preparation
Winery tours
Customized tour creation
Websites
Certification
Facebook and Instagram Advertising, Istanbul Business Institute
Overall Ielts
7
Web
https://www.linkedin.com/in/selinakta%C5%9Fo%C4%9
Timeline
Licensed Tour Guide
Freelance
01.2024 - Current
Tour Leader
Freelance
06.2023 - Current
Junior Digital Marketing Specialist
Kesfet101 Travel
01.2022 - 06.2023
Master of Arts - Tourist Guidance
Cappadocia University
01.2022 - 01.2023
SEO Copywriter - Editor
Viking Tourism
01.2020 - 01.2022
Custom Henna Artist
Custom Henna Artist
06.2019 - 09.2019
Social Media Manager
Kesfet101 Travel
01.2019 - 01.2021
Intern
AllStars Music SONY
11.2018 - 01.2019
Sales Assistant
Kilwins Chocolate and Ice Cream
05.2018 - 09.2018
Intern
Istanbul Bilgi University
01.2017 - 01.2022
Bachelor of Arts - New Media and Communication, Advertising
Istanbul Bilgi University
01.2017 - 01.2022