SELGE ZABCI

• Trade Finance solutions for Customers
• Export - Import Letter of Credits related all operations ( inld. Discounting - payment - issuance - advising etc )
• Documentary Credits and Documentary Collections related operations
• Document Examination
• Fraud - Complaince - Anti Money Laundering related Risk Assesments
• Bank to Bank relationship Management
• Advisory for Customers and Bank's other departments
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Trained and guided team members to maintain high productivity and performance metrics.

All Trade Finance related operations ( Letter of Credits - Documentary Collections - Payments )

• Prepared detailed reports on trade financing activities for senior management review, enabling informed decision-making processes within the organization.
• Managed complex trade finance portfolios, achieving high levels of customer retention and satisfaction.