Selena Tuntaş
İzmir,
Summary
Promising final-year Business Management student at King's College London, leveraging strong analytical abilities and leadership experience gained from group projects to excel in competitive corporate roles. Passionate about strategy and innovations in the business world, eager to apply academic knowledge and contribute fresh perspectives through an internship opportunity.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Intern
Tuntas Beach Hotel Altinkum
06.2023 - 09.2023
- Provided exceptional customer service to over 100 international guests daily by handling guest relations, addressing concerns, and resolving issues efficiently, while also overseeing the reservation process using booking platforms to ensure accurate record-keeping
- Demonstrated proficiency in various aspects of hotel operations, including social media management, crisis management, and interdepartmental collaboration to ensure smooth operations and high guest satisfaction
Intern
Tuntas Family Suites Kusadasi
06.2022 - 09.2022
- Gained valuable experience in various aspects of hotel operations, including managing room inventory, collaborating with housekeeping and maintenance teams, processing payments, and developing a keen understanding of guest expectations and service standards in a fast-paced environment
Education
BSc Business Management -
King's College London
London, UK2024
Foundation degree, Business Management with Mathematics -
King's College London
London, UK07.2021
High School Diploma -
Özel TAKEV Anadolu Ve Fen Lisesi
İzmir, Türkiye2020
Skills
- Fluent in English; proficient in German
- Proficiency in MS Office applications
- Advanced piano player with 14 years of experience
- Excellent written and verbal communication skills
- Strong research and data collection skills
- Innovative problem-solving skills
Certification
- DSD (Deutsches Sprachdiplom) - B2+
- Generative AI in Higher Education by King's College London (Online Course)
- Harvard Model United Nations 2017 (Representative of Mauritania)
- Humboldt-Institut Intensive German Summer Course 2017, Düsseldorf
- Goethe Institut İzmir German Course Certificate, 2018
Languages
German
Upper intermediate (B2)
Turkish
Advanced (C1)
English
Advanced (C1)
Timeline
Intern
Tuntas Beach Hotel Altinkum
06.2023 - 09.2023
Intern
Tuntas Family Suites Kusadasi
06.2022 - 09.2022
BSc Business Management -
King's College London
Foundation degree, Business Management with Mathematics -
King's College London
High School Diploma -
Özel TAKEV Anadolu Ve Fen Lisesi