Fashion Designing
Selbi Babayeva
Interpreter, Fashion Designer
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Junior Fashion Designer
Daphne Consultancy
03.2024 - Current
- Enhanced customer loyalty with exceptional after-sales support and personalized follow-up communication.
- Received positive feedback from clients for exceptional attention.
- Managed relationships with suppliers and vendors, negotiating competitive pricing on materials without compromising quality.
- Successfully met tight deadlines without compromising design quality, ensuring timely delivery of products to retailers.
- Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
- Followed market trends and research to establish innovative product offerings for consumers.
- Created and presented design collections to buyers and other industry professionals to generate interest and secure orders.
- Collaborated with textile designers, patternmakers and sample makers to bring designs to life and meet target market needs.
- Worked with photographers and stylists to showcase products for optimal visibility.
- Participated in trade shows to showcase garments and attract buyers.
- Sourced high-quality fabrics and materials for production, ensuring durability and comfort in finished products.
- Conducted extensive market research to identify emerging trends and incorporate them into new designs, staying ahead of competitors.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assistant Patternmaker
Newar Leather
05.2023 - 03.2024
- Used scissors and knives to position and cut out master or sample patterns.
- Created digital patterns for fabric and apparel products and developed prototypes for production.
- Constructed sample garments for fittings and pattern adjustments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Collaborated with designers to understand models and produce high-quality patterns.
Pre-accountant
Newar Leather
04.2020 - 02.2023
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Designed and developed the company's website in English, Russian and Turkish languages that effectively conveyed brand messaging and promoted conversion goals, increasing lead generation potential.
Receptionist
Lasagrada Hotel Istanbul
06.2019 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained confidentiality of information regarding clients and company.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Confirmed appointments, communicated with clients, and updated client records.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Reduced waiting times for visitors by implementing more efficient check-in process.
Receptionist
TD Atlas Fitness Club
08.2017 - 06.2019
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Responded to inquiries from callers seeking information.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
Manager at a Translation Agency, Translator
Yurt-Abat Translation Center
07.2016 - 07.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Collaborated with team to translate series of documents from English to other languages.
- Specialized in translating complex technical documents, ensuring accuracy and clarity for endusers.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
Education
No Degree - Fashion Design
Istanbul Fashion Academy
Istanbul11-2024
Bachelor's - Foreign Languages And Literatures
Mordovian State University
Russia06-2016
Skills
Fluent in Russian, Turkish and English
Time management abilities
Multitasking
Active Listening
Attention to Detail
Problem-Solving
Adaptability and Flexibility
Excellent Communication verbal and written
Customer/Client relations
Mail and call handling
Scheduling appointments
Documentation And Reporting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Interests
Reading
Timeline
Junior Fashion Designer
Daphne Consultancy
03.2024 - Current
Assistant Patternmaker
Newar Leather
05.2023 - 03.2024
Pre-accountant
Newar Leather
04.2020 - 02.2023
Receptionist
Lasagrada Hotel Istanbul
06.2019 - 06.2020
Receptionist
TD Atlas Fitness Club
08.2017 - 06.2019
Manager at a Translation Agency, Translator
Yurt-Abat Translation Center
07.2016 - 07.2017
No Degree - Fashion Design
Istanbul Fashion Academy
Bachelor's - Foreign Languages And Literatures
Mordovian State University