Sefikcan Yilmaz
Hospitality
Istanbul, Umraniye
Summary
I have been working at Sole Miami Hotel,
Burgu Arjaan by Rotana and Elia Chicago. During my duty I have roles as server, host and supervisor. I am looking for opportunities to improve my skills and abilities.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Server
Elia Restaurant Chicago
2023.04 - 2023.08
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Supervisor
Noble House Resort, Sole Miami
2021.12 - 2022.12
- I had roles as a Host, Server and Supervisor
- Supervisor;
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Server;
- Ensure all tables are ready for service.
- Balance billing and receipts.
- Prepare restaurant for dinner service.
- Suggest food to guests and answer all questions about the menu.
- Host;
- Welcome to the guest and lead to the table.
- Manage reservations.
- Organize menu.
- Greet the guest upon their departure.
Server Trainer
Rotana Hotels
2018.09 - 2018.12
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Monitored new server performance and offered continuous support throughout training period.
Education
Bachelor of Tourism - Hospitality Administration And Management
Istanbul Medeniyet University
Istanbul, Turkey 2016.09 - 2021.06
Skills
Personal Skills;
Guest Engagement
Staff Management
Operations Management
Safe Food Handling
Hospitality service expertise
Cleanliness standards
Computer Skills;
Micros
Opera
Microsoft Office
Certification
Florida Food Handler Certification, Responsible Vendors INC
References
- Joel Roumain, Food and Beverage Manager, Sole Miami, Noble House Resort
- Salih Kusluvan, Professor of Tourism Management Faculty of Tourism, Istanbul Medeniyet University
- Associate Prof. Ender Demir, Faculty of Tourism, Istanbul Medeniyet University
Languages
Turkish
Native language
English
Upper intermediate
B2
Timeline
Server
Elia Restaurant Chicago
2023.04 - 2023.08
Florida Food Handler Certification, Responsible Vendors INC
2022-05
Blood Alcohol Concentration, Responsible Vendors INC
2022-05
The Habitual Drunkard, Responsible Vendor INC
2022-05
Supervisor
Noble House Resort, Sole Miami
2021.12 - 2022.12
Server Trainer
Rotana Hotels
2018.09 - 2018.12
Bachelor of Tourism - Hospitality Administration And Management
Istanbul Medeniyet University
2016.09 - 2021.06
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