Oracle
Seda Tuğut
Human Resources & Training Manager
Istanbul
Summary
Dynamic Human Resources and Training Manager with a proven track record at Türkiye İş Bankası A.Ş. Skilled in performance metrics and conflict resolution, I successfully implemented tailored training programs and streamlined recruitment processes, enhancing employee engagement and satisfaction. Adept at aligning HR initiatives with business goals, I foster a collaborative and motivated workforce.
Overview
25
25
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Human Resources And Training Manager
İş Faktoring A.Ş.
05.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Developed tailored training programs to enhance team skills and performance, addressing specific organizational needs.
- Implemented performance management systems that provided clear metrics for employee evaluation and development.
- Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.
- Streamlined recruitment processes to improve time-to-hire, employing innovative sourcing strategies and technologies.
- Streamlined HR reporting processes, enabling more efficient analysis and decision-making with improved data management practices.
- Structured compensation and benefits according to market conditions and budget demands.
Employee Performance Management Assistant Manager
Türkiye İş Bankası A.Ş.
08.2009 - 05.2016
- Increased client satisfaction through prompt response to inquiries and resolution of issues.
- Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
- Coordinated meetings and events, ensuring seamless communication between departments and stakeholders.
- Managed inventory levels efficiently by establishing reorder points, reducing stockouts, and minimizing excess inventory costs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in recruitment efforts by screening resumes, scheduling interviews, and coordinating onboarding activities for new hires.
- Coordinated meetings for senior management, ensuring seamless communication and preparation for strategic discussions.
Career Management Specialist
Türkiye İş Bankası A.Ş.
09.2000 - 08.2009
- Delivered successful projects within deadlines through effective time management and resource allocation.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and budgets.
- Carried out the promotion processes of employees
- Participated in the recruitment and assessment process of all positions in the Bank.
- Worked as an analyst in the restructuring of human resources processes, served as a project member.
Education
Organizational Psychology Certificate Program
Bilgi University
İstanbul 09.2012 - 05.2013
Business Administration
İstanbul University
İstanbul 09.1996 - 08.2000
Notre Dame De Sion French Highschool
09.1993 - 05.1996
Skills
Leadership training
Workforce planning
Staff development plans
Soft skills training
Performance metrics
Budget administration
Process evaluation and enhancement
Project management
E-learning platforms
HRIS technologies
Verbal and writing communication
Problem-solving
Software
Timeline
Human Resources And Training Manager
İş Faktoring A.Ş.
05.2016 - Current
Organizational Psychology Certificate Program
Bilgi University
09.2012 - 05.2013
Employee Performance Management Assistant Manager
Türkiye İş Bankası A.Ş.
08.2009 - 05.2016
Career Management Specialist
Türkiye İş Bankası A.Ş.
09.2000 - 08.2009
Business Administration
İstanbul University
09.1996 - 08.2000
Notre Dame De Sion French Highschool
09.1993 - 05.1996