Seda Kahraman
English Teacher
Zeytinburnu,34
Summary
Fluent in English and Spanish. Versatile professional with a proven track record. Excelled in roles from International Sales Specialist to English Teacher, showcasing exceptional customer relations and multilingual translation skills. Achieved significant improvements in patient care and student engagement through innovative strategies and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
International Sales Specialist
Vanity Cosmetic Surgery Hospital
04.2023 - Current
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Developed strong client relationships through consistent communication and attentive service.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Devised optimal surgery plans and packages according to international patients' needs.
English Teacher
AcademicIST
04.2022 - Current
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Planned dynamic lessons to increase student comprehension of books and literary concepts
Freelance Translator
Self-employed
01.2015 - Current
- Translated documents from English to Turkish, Turkish to English, Spanish to English and English to Spanish.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Did screen translation (subtitle and dubbing) as well as technical and literary translation.
International Patient Coordinator
Maya Medical
09.2020 - 12.2022
- Partnered with other healthcare professionals to create and implement individualized care plans for patients in various units.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Informed patients and caregivers on clearance procedures to maintain patient health and facilitate recovery goals.
Spanish Medical Interpreter
Dr. Cinik Hair Hospital
09.2019 - 09.2020
- Coordinated with case managers to ensure smooth transitions between facilities for Spanish-speaking patients receiving ongoing care.
- Enhanced patient understanding by providing accurate and timely translations during medical appointments.
- Provided interpretation services during telemedicine consultations, enabling remote access to critical healthcare services for Spanish-speaking patients.
Education
Bachelor of Arts - Translation And Interpreting Studies
Boğaziçi University
İstanbul 04.2001 -
Skills
Classroom Instruction
Curriculum Implementation
Customer Relations
Quality Assurance
MS Office
CAT tools
Subtitle Workshop
XBench
Languages
Turkish
Native language
English
Proficient
C2
Spanish
Advanced
C1
Certification
Localization
Timeline
International Sales Specialist
Vanity Cosmetic Surgery Hospital
04.2023 - Current
English Teacher
AcademicIST
04.2022 - Current
International Patient Coordinator
Maya Medical
09.2020 - 12.2022
Spanish Medical Interpreter
Dr. Cinik Hair Hospital
09.2019 - 09.2020
Localization
04-2019
Freelance Translator
Self-employed
01.2015 - Current
Bachelor of Arts - Translation And Interpreting Studies
Boğaziçi University
04.2001 -