Phython
Saygın Balkız
Economy
Istanbul
Summary
Multi-talented staff versed in pre-event, event and post-event support. Personable, upbeat and focused on making events successful with efficient and organized support. Focused and attentive staff member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. Personable and energetic staff committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
3
3
years of professional experience
1
1
Language
Work History
Event Staff Member
Side Organization
01.2022 - 01.2024
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Assisted with event marketing activities, including creating promotional materials and managing social media campaigns.
- Helped organize and manage successful events with attendance of over 5000 people.
- Directed and supervised event staff volunteers to maintain seamless event operations.
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
- Handled ticket sales by answering phone calls and responding to emails.
- Hung up movie posters, banners and decorations for promotional events.
- Trained new employees in proper theater procedures and policies to achieve employee efficiency.
- Inspected tickets and customer IDs, checking for appropriate age requirements.
Receptionist
Sabancı University Sport Center
04.2022 - 06.2022
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
Staff Member
Gonca Camping
07.2021 - 08.2021
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Participated in team-building activities to foster teamwork and collaboration.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Education
Bachelor of Economics -
Sabancı University
Turkey 04.2001 -
Skills
Sales Experience
Additional Information
Free-elective courses:
- Introduction to Marketing (MKTG301)
- Advertising and Promotions (MKTG411)
- Organizations and Organizing (ORG301)
- International Law (LAW311)
- International Relations Theory (IR201)
Software
Interests
Photography
Timeline
Receptionist
Sabancı University Sport Center
04.2022 - 06.2022
Event Staff Member
Side Organization
01.2022 - 01.2024
Staff Member
Gonca Camping
07.2021 - 08.2021
Bachelor of Economics -
Sabancı University
04.2001 -