Sayed Mansoor Sadat
Istanbul
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Web Shop Manager
Amiri Collections
01.2023 - Current
- Developed new promotional campaigns to attract new customers.
- Maintained a working environment by enforcing adherence to safety and security protocols. Safe
- Assistance in recruiting, hiring, and training of team members.
- Successfully managed an online store with over 500 product listings, ensuring accurate descriptions, pricing, and high-quality image uploads.
- Enhanced customer satisfaction scores by 20% by streamlining Web shop operations and improving navigation.
- Managed inventory levels across 1,000+ SKUs, reducing stock discrepancies by 15% and ensuring seamless order fulfillment.
- Analyzed sales data to implement pricing strategies, achieving a 25% growth in monthly revenue.
Branch Manager
Aziz Bank
06.2015 - 01.2024
- Meeting clients and prospects in and outside the branch in an attempt to expand business relationships
- Leading and coaching other branch staff to ensure that they are productive
- Promoted bank products and services to close sales and generate revenue
- Ensured the branch staff were sufficiently trained to improve their productivity
- Maintained bank records' confidentiality and ensured compliance with the branch policies
- Established and checked coding procedures, monitored reports updated internal files.
- Performed banking, business administration, and financial tasks to guarantee five-star service for clients.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Checked payroll, vendor payments, commissions, and other accounting disbursements for accuracy and compliance.
- Complied with established internal controls and policies.
- Created and managed financial models to evaluate corporate investments and acquisitions.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Complied with regulatory guidelines and requirements.
Education
MBA - Business Administration
Istanbul Gelisim University
Istanbul, Turkey12.2024
Bachelore -
Maiwand Institute of Higher Education
Kabul05.2019
Certifacate of 12th Grade -
Zakhil High School
Nangrahar07.2014
English Proficiency Certificate -
Kardan Insititute
Nangrahar01.2011
Certificate in Information And Technology -
Kardan Institute
Nangrahar01.2011
Skills
- Communication Skills
- Writing of Reports
- Customer Service
- Customer Service Training
- Business Marketing
- Customer Relationship Management
- Mentoring
- Team Building
- Team Management
- Banking Services
- Professional Customer Services
- Ability to Multitask
- Analytical Thinking
- Critical Thinking
- Leadership
- Confidentiality
- Email Management
- Microsoft Office
- Microsoft Outlook
- Presentation Programs
- Microsoft PowerPoint
- Business Development
- Business Strategies
- Closing of Sales
- Excellent management skills
- Sales and marketing expertise
- Great communication and writing skills
- Critical thinking and analytical skills
- Ability to multitask and handle multiple projects simultaneously
- Providing training and coaching for bank personnel
- General banking and customer service
- Data Analysis
- Innovation
- Microsoft Excel
- Collaborative Software
- Data Processing
- Microsoft Teams
- Document Management Systems
- Hard Work and Dedication
- Interpersonal Skills
Languages
Hindi
Advanced
C1
Urdu
Advanced
C1
Pashto
Proficient
C2
English
Proficient
C2
Turkish
Upper intermediate
B2
Persian
Proficient
C2
Timeline
Web Shop Manager
Amiri Collections
01.2023 - Current
Branch Manager
Aziz Bank
06.2015 - 01.2024
MBA - Business Administration
Istanbul Gelisim University
Bachelore -
Maiwand Institute of Higher Education
Certifacate of 12th Grade -
Zakhil High School
English Proficiency Certificate -
Kardan Insititute
Certificate in Information And Technology -
Kardan Institute
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