Sayed Farhad Toghian
Bakırköy
Summary
I am keen to pursue new chances that allow me to put my expertise to use in a demanding and dynamic workplace. I am an established ICT professional with over 20 years of working experience in diverse cultural and organizational settings. I am dedicated to providing exceptional outcomes and expanding my career in the field of ICT. I have a track record of creating creative solutions and fostering operational efficiencies. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Manager position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
9
9
years of post-secondary education
8
8
Languages
Work History
ICT Consultant
Digital Code Team
Istanbul, Turkiye
11.2020 - Current
- Telecommuting with different firms
- Digital Transformation:
- Developed and executed digital roadmaps and strategies for multiple clients at both local and global scales, delivering significant business value and driving growth
- The office digital transformation plan was developed and implemented under my direction, and the result was a rise in revenue and a better customer experience
- Improved online sales and customer interaction as a result of implementing new digital solutions, such as a mobile app and e-commerce platform
- Teamed up with important stakeholders to identify and address the organization's lack of digital skills
- Cultivated and nurtured connections with outside technology suppliers and service providers
- Evaluated the effectiveness of digital activities, reported on it, and offered optimization suggestions
- Digital Marketing:
- Led strategic online initiatives and developed and executed successful marketing campaigns from conception to implementation, resulting in increased brand awareness and improved business outcomes
- Continuously monitored and evaluated online media campaigns to ensure freshness and effectiveness, leveraging data insights to optimize campaigns for maximum impact
- Directed the hiring and supervised the work of marketing and promotions staff, fostering a culture of innovation, collaboration, and excellence
- Collaborated closely with other department heads and staff to develop and implement marketing strategies aligned with business objectives
- ITS Infrastructure and Network Security:
- Developed policies and procedures for security, back-up, and recovery of existing IT environment, ensuring maximum uptime and minimal business disruption
- Conducted comprehensive evaluations of hardware, software, and systems for vulnerabilities and provided recommendations to secure the environment
- Planned, implemented, managed, and monitored IT security measures, including firewalls, antivirus, and intrusion detection and prevention systems
- Overseen security audits and provided recommendations to improve security based on results, ensuring compliance with regulatory requirements and industry best practices.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
Head of ICT / ICT Analyst
UNDP, United Nations Development Programme
Kabul
03.2013 - 10.2020
- As the head of the ICT unit, I was able to establish a cutting-edge network infrastructure with off-site disaster recovery offices, giving over 500 direct users access to secure and redundant data and voice, including the country's office, projects, UN sister agencies, and UNDP guest houses
- Implemented advanced echo solar power system, which powered the country office and ICT unit data centers, resulting in considerable power redundancy and cost savings
- Began and completed the technical and contract-signing process to switch from very expensive satellite internet to fiber optic internet services, which had the combined effects of boosting connectivity, security, and speed while also drastically reducing costs
- In order to guarantee the security, dependability, and functionality of the organization's ICT infrastructure, I have also developed and implemented a comprehensive set of ICT policies and procedures, including an ICT governance framework, disaster recovery plan, password policy, service level agreement, acceptable use policy, and Office 365 and One Drive use policies
- To enhance document management and operational effectiveness, I developed a SharePoint portal and successfully automated operational business operations
- Developed and implemented the annual working plan, tested the disaster recovery plan, organized ICT awareness trainings for all staff, and prepared for upcoming deployments and changes
- These and other crucial decisions were made in collaboration with senior managers to move the organization forward
- Using my in-depth experience and understanding in the sector, I gave senior management expert opinions and assistance on a range of operational and strategic ICT-related issues
- I played a significant part in maintaining the smooth operations of the UNDP Afghanistan Country Office as a signatory, participant in the contract, and member of the learning management community
- I put in place a VoIP system, which helped the UNDP country office communicate better and spend less on GSM roaming
- I also set up a centralized ICT help desk service, which improved management of the ICT unit and made it possible to recoup administrative expenses related to ICT unit
- I have successfully managed 12 ICT staff members, a unit planning, budget, and resources for the ICT department of country offices and project offices.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
ICT Analyst
UNDP Country office
Nairobi
12.2011 - 02.2013
- I succeeded in reaching the following benchmarks:
- The network infrastructure was upgraded to improve connectivity and communication in the office
- A SharePoint portal was put in place for efficient data administration, knowledge sharing, and intellectual property management
- Automated business processes in operation units to boost overall effectiveness
- Identified the best internet service providers (ISPs) in the country and finalized long-term agreements with them
- Successfully implemented cost recovery and cost-efficient applications to improve overall operations
- These achievements demonstrate my ability to effectively manage complex ICT projects and contribute to the successful operations of an organization
- Provided technical support to the Governance Unit in the provision of ICT advice to the Independent Electoral and Boundaries Commission (IEBC) for the implementation of a biometric system for the elections
- Collaborated with cross-functional teams to design and test the system, conduct user acceptance testing, and troubleshoot technical issues
- Successfully delivered the system on time and within budget, ensuring a fair and transparent election process.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
ICT Manager
UN-Habitat Main Office
Kabul
09.2008 - 11.2011
- Overseeing the organization's ICT infrastructure, managing the IT team, and ensuring that the organization's technology systems are secure, reliable, and functioning effectively
- Created and managed IT roadmaps and strategies for multiple UNHABITAT offices in Afghanistan, resulting in improved efficiency and productivity
- Successfully implemented a local intranet and automated internal business processes, leading to time and cost savings
- Installed and configured Cyberoam firewalls, Active Directory, DNS, DHCP, and NAS in 22 provincial offices, enabling secure and efficient network infrastructure
- Communication and leadership: Possess strong communication and leadership skills to manage and motivate teams, communicate technical information effectively, and collaborate with other departments.
- Prepared requests for proposals and conducted group meetings to facilitate selection of project services and products.
- Tracked internal and external project risks by grading each risk for probability and impact.
LAN Administrator/IT Manager
UNDP, United
Kabul
03.2005 - 08.2008
Local Area Network Associate
UNDP, United Nations Development Programme
Kabul
02.2004 - 03.2005
Senior IT Technician
UNDP, United
Kabul
02.2003 - 01.2004
IT Trainer
UNDP
Kabul
09.2002 - 01.2003
- United Nations Development Programme) ICT Project
Education
Master of Science Degree - Information Technology
AMITY University
03.2015 - 11.2017
MBA - IT Management
AMITY University
Utter Pardesh 03.2008 - 11.2011
Bachelor of Computer Applications (BCA) - BCA
INSTITUTE OF MANAGEMENT AND ENGINEERING
New Delhi 04.2004 - 04.2007
Accomplishments
I have committed my life to assisting crucial democratic movements all over the world for the past 20 years. In 2013, I offered the Kenya Elections my full assistance, making sure that the ICT services were efficiently provided to enable streamlined communication and networking among our employees.
Furthermore, I was instrumental in assisting the Afghanistan Elections Project, Constitution Project, Ministry of Communication, and Afghan Parliament. I made sure that all of my coworkers could talk without being interrupted by making sure that the appropriate connectivity was accessible thanks to my knowledge of information and communication technology. As a result, the teams were able to operate quickly and effectively to accomplish their objectives.
My dedication to provide trustworthy and useful technological services has contributed to the facilitation of crucial democratic procedures, enabling people and communities to exercise their right to vote and take part in their governance. In order to continue having a positive influence in this industry, I am excited to apply my knowledge and experience to a new position.
Timeline
ICT Consultant
Digital Code Team
11.2020 - Current
Master of Science Degree - Information Technology
AMITY University
03.2015 - 11.2017
Head of ICT / ICT Analyst
UNDP, United Nations Development Programme
03.2013 - 10.2020
ICT Analyst
UNDP Country office
12.2011 - 02.2013
ICT Manager
UN-Habitat Main Office
09.2008 - 11.2011
MBA - IT Management
AMITY University
03.2008 - 11.2011
LAN Administrator/IT Manager
UNDP, United
03.2005 - 08.2008
Bachelor of Computer Applications (BCA) - BCA
INSTITUTE OF MANAGEMENT AND ENGINEERING
04.2004 - 04.2007
Local Area Network Associate
UNDP, United Nations Development Programme
02.2004 - 03.2005
Senior IT Technician
UNDP, United
02.2003 - 01.2004
IT Trainer
UNDP
09.2002 - 01.2003
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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