SAMET GÜRCAN TOMAK
University Graduate / Civil Aviation And Cabin Services
Istanbul
Summary
Experienced supervisor skilled in leading and guiding team members to successfully complete projects within specified timelines. Proficient in task assignment, comprehensive employee training, and implementation of company procedures for smooth operations. Possesses excellent communication and listening skills, fostering effective collaboration and problem-solving. Demonstrates strong leadership qualities and a clear vision, inspiring teams to achieve and surpass organizational goals.
Overview
10
10
years of professional experience
21
21
years of post-secondary education
2
2
Languages
Work History
Supervisor
Marcel Patisserie
09.2020 - 12.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Intern
Omsan Lojistik A.Ş
01.2014 - 01.2015
Education
Yeniköy ilk.öğr.okulu - undefined
01.2005 - 01.2009
İSOV Teknik Ve Endüstri Meslek Lisesi - undefined
01.2010 - 01.2011
Sarıyer Cevat Koçak T.M.L - undefined
01.2011 - 01.2014
Hayate Hanım ilk.öğr.okulu -
01.2001 - 01.2005
Nişantaşı Üniversitesi - Sivil Havacılık ve Kabin Hizmetleri
Nişantaşı Üniversitesi
01.2015 - 01.2017
Açıköğretim - Havacılık Yönetimi
Anadolu Üniversitesi
01.2018 - Current
Skills
Staff management
Operations management
Process improvement
Strategic planning
Customer service
Team building
Internship
Omsan Lojistik A.Ş, Cevizli, Tugay Yolu No:10, Maltepe, İstanbul, 08/01/14, 06/30/15
Computer Skills - Software
- Microsoft Office, Intermediate
- Word, Intermediate
- PowerPoint, Intermediate
- Excel, Intermediate
Training
- İstanbul Büyükşehir Belediyesi Fatih Gençlik Meclisi, Sosyal Medya Üzerine Katılım Belgesi Mevcut
Personal Information
- Place of Birth: Alanya / Antalya
- Date of Birth: 06/16/1995
Timeline
Supervisor
Marcel Patisserie
09.2020 - 12.2023
Açıköğretim - Havacılık Yönetimi
Anadolu Üniversitesi
01.2018 - Current
Nişantaşı Üniversitesi - Sivil Havacılık ve Kabin Hizmetleri
Nişantaşı Üniversitesi
01.2015 - 01.2017
Intern
Omsan Lojistik A.Ş
01.2014 - 01.2015
Sarıyer Cevat Koçak T.M.L - undefined
01.2011 - 01.2014
İSOV Teknik Ve Endüstri Meslek Lisesi - undefined
01.2010 - 01.2011
Yeniköy ilk.öğr.okulu - undefined
01.2005 - 01.2009
Hayate Hanım ilk.öğr.okulu -
01.2001 - 01.2005