Samet Egri
Istanbul,34
Summary
Results-driven and adaptable professional with over 6 years of experience in the tech and travel industries. Proven track record in software QA, operational management, and customer success. Strong entrepreneurial mindset combined with hands-on technical expertise and cross-functional communication skills.
Overview
7
7
years of professional experience
Work History
Co-Founder
Pournow
12.2023 - 03.2025
- Company Overview: Tech Industry - Full-time
- Managed product strategy and customer onboarding
- Built operational infrastructure and led partnerships
Software QA Specialist
Lunchbox Tech
09.2022 - 03.2024
- Company Overview: Software - Operations Department - Full-time
- Led QA processes for critical products
- Designed and executed test strategies
- Collaborated with cross-functional teams
Operations Lead
Insider Travel
03.2022 - 09.2022
- Company Overview: Travel Agency Sector - Full-time
- Managed daily operations and support
- Developed SOPs and optimized logistics
Technical Support Specialist
Delish Ordering System
02.2018 - 01.2022
- Company Overview: Software Industry - Full-time
- Delivered frontline SaaS support
- Improved client satisfaction and provided feedback to devs
Education
High School -
Fahrettin Ozudogru High School
03.2021
Skills
- Product strategy
- Test strategy design
- Cross-functional collaboration
- Operational infrastructure
- Customer onboarding
- Customer relationship management
Additional Information
Exempt, Not Available, 40% Orthopedic/Trauma-related
Languages
Turkish
First Language
English
Intermediate (B1)
B1
Timeline
Co-Founder
Pournow
12.2023 - 03.2025
Software QA Specialist
Lunchbox Tech
09.2022 - 03.2024
Operations Lead
Insider Travel
03.2022 - 09.2022
Technical Support Specialist
Delish Ordering System
02.2018 - 01.2022
High School -
Fahrettin Ozudogru High School