Salsabil Kachouti
Recent MBA Graduate With A Double Major In Business Intelligence And Decision-Making Information Systems.
Istanbul
Summary
Highly motivated and analytically driven professional with dual bachelor's degrees in Business Intelligence and Decision-Making Information Systems. Currently advancing expertise through a Master's in Business Administration. Educational background equipped with a strong foundation in data analysis and strategic decision-making. Passionate about leveraging data-driven insights to drive business growth. Adept at identifying trends, analyzing complex information, and providing actionable recommendations. Committed to continuous learning and professional development. Eager to contribute skills and knowledge to a dynamic organization that values innovation and strategic thinking.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Customer Support Executive
Letonix
10.2024 - Current
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Managed high-stress situations effectively while maintaining a calm demeanor and providing empathetic support to customers facing challenges or frustration.
Internship Student
Orange
Tunisia
08.2023 - 09.2023
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
- Explored new technologies and approaches to streamline processes.
- Maintained database systems to track and analyze operational data.
- Generated a dashboard detailing findings with Power BI.
End of Studies Internship
Esprit
Tunisia
02.2022 - 06.2022
- Data Collecting and Processing
- Data Modelling
- Development of Dashboards for Marketing Department
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Generated reports detailing findings and recommendations.
Education
MBA -
Haliç University
Istanbul, Turkey 05.2023 - Current
Bachelor in Business Computing - Business Intelligence
Esprit School of Business
Tunisia 05.2020 - 07.2023
Bachelor - Decision-making Information Systems
Claude Bernard University-Lyon1
France 05.2020 - 07.2023
Skills
Consent
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Timeline
Customer Support Executive
Letonix
10.2024 - Current
Internship Student
Orange
08.2023 - 09.2023
MBA -
Haliç University
05.2023 - Current
End of Studies Internship
Esprit
02.2022 - 06.2022
Bachelor in Business Computing - Business Intelligence
Esprit School of Business
05.2020 - 07.2023
Bachelor - Decision-making Information Systems
Claude Bernard University-Lyon1
05.2020 - 07.2023