Saliha Kucukvatan
Sales Representative / Export Assistant
İzmir,Kemalpaşa
Summary
Adept at enhancing operational efficiencies and content quality, I spearheaded CMS migrations at Telus International and significantly improved processes at Hapag Lloyd Global Services. My expertise in content editing and contractor management, coupled with a knack for research, has consistently driven productivity and customer satisfaction.
Overview
4
4
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Content Management Specialist
Telus International
04.2023 - 11.2023
- Spearheaded the migration from one CMS platform to another, ensuring minimal disruption to end users during the transition.
- Identified opportunities for improvement by staying current with industry trends and best practices in content management.
- Enhanced user experience by streamlining content organization and navigation strategies.
- Improved overall content quality through rigorous editing and proofreading processes.
Operations Executive
Hapag Lloyd Global Services
02.2022 - 12.2022
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Used data-driven decision-making techniques to identify areas of improvement within operations processes.
- Implemented strategic initiatives that resulted in significant improvements in operational performance.
Sales Coordinator/ Export Assistant
Cicek Salamura Company
01.2020 - 01.2022
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Education
Continue - Arabic/Theology
Anadolu Universty
İzmirGraduate Certificate - Arabic
İzmir Hatay İmam Hatip Lisesi
İzmir06.2005
Skills
Constant Contact
Certification
English Language
Timeline
Content Management Specialist
Telus International
04.2023 - 11.2023
Operations Executive
Hapag Lloyd Global Services
02.2022 - 12.2022
Sales Coordinator/ Export Assistant
Cicek Salamura Company
01.2020 - 01.2022
Continue - Arabic/Theology
Anadolu Universty
Graduate Certificate - Arabic
İzmir Hatay İmam Hatip Lisesi