Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sakine POLAT

Sancaktepe,İstanbul

Summary

Forward-thinking Project management leading team of seasoned developers in building and servicing critical technical tools. Advises organizational leaders on key aspects of project development while coordinating efforts of design and development staff to realize project aspirations. Versatile professional with 13 years of experience.

Overview

13
13
years of professional experience
10
10
years of post-secondary education

Work History

Project Management Team Leader

ING Bank
Maslak, İstanbul
04.2022 - Current
  • Escalated critical issues to senior management for time-sensitive resolution.
  • Collated meeting minutes and reported on new items to appropriate personnel.
  • Contributed to quote development and material reviews in support of client presentations.
  • Provided effective project team leadership, driving high levels of motivation with continued professional development.
  • Produced and distributed meeting agendas for kick-offs and progress updates.
  • Monitored risks, dependencies and constraints, offering timely resolutions to minimise project impact.
  • Evaluated project proposals and determined scope in relation to time, quality and cost constraints.
  • Measured progress against project goals, preparing and maintaining project control documentation in MS Project.
  • Implemented change management processes to keep project up-to-date and minimise resistance to new concepts.
  • Arranged project kick-off meetings and conference calls to optimize resources.
  • Completed customer follow-ups to confirm satisfaction with completed work.
  • Reviewed project documentation and submitted to clients for approval.
  • Produced health and safety documentation in alignment with project needs.
  • Assisted with completion of weekly reporting duties to inform stakeholders.
  • Built positive relationships with diverse stakeholders, using expert negotiation and influence to achieve mutually-beneficial outcomes.
  • Verified project document uploads to support data access and file-sharing security.
  • Facilitated customer approval of project documentation, requirements and resources.

Programme Manager

ING Bank
Maslak, Istanbul
04.2020 - 04.2022
  • Assessed, formulated and proposed changes to ongoing programmes, providing strategic directions for clients and stakeholders.
  • Eliminated learning gaps and provided instruction on conflict resolution.
  • Renegotiated contracts with existing vendors for improved costs and timely results.
  • Moderated disputes and grievances between parties with goal of speedy and fair conflict resolution.
  • Resolved programme issues and initiated appropriate corrective action, maintaining programme integrity and quality.
  • Acted on feedback and business reviews, assessing company progress against KPIs and introducing strategies for continued profit growth.
  • Identified, assessed and planned programmes, managing dependencies and interfaces between projects.
  • Facilitated programme-level discussions and workshops to achieve clear direction on key issues and priorities.
  • Collaborated with other managers and senior programme stakeholders, providing leadership and clear direction.
  • Set team priorities, maintained schedules and monitored performance for optimum results.
  • Coordinated programme projects and management of interdependencies with oversight of risks and issues.
  • Allocated common resources and skills within programme's individual projects, reporting progress at regular intervals to [Job Title].

Projects Portfolio Manager

ING Bank
Maslak, Istanbul
11.2018 - 04.2020
  • Eliminated learning gaps and provided instruction on conflict resolution.
  • Focused on programme's consistency and coherence with corporate, technical and specialist standards.
  • Identified gaps in programme, initiating extra activities and management interventions.
  • Allocated common resources and skills within programme's individual projects, reporting progress at regular intervals to [Job Title].
  • Set team priorities, maintained schedules and monitored performance for optimum results.
  • Moderated disputes and grievances between parties with goal of speedy and fair conflict resolution.
  • Coordinated programme projects and management of interdependencies with oversight of risks and issues.
  • Acted on feedback and business reviews, assessing company progress against KPIs and introducing strategies for continued profit growth.
  • Renegotiated contracts with existing vendors for improved costs and timely results.
  • Collaborated with other managers and senior programme stakeholders, providing leadership and clear direction.
  • Managed customer and supplier relationships, building trust and confidence through open dialogue.
  • Delivered high value programs in challenging situations using AGILE methodology.
  • Resolved programme issues and initiated appropriate corrective action, maintaining programme integrity and quality.

Senior Project Manager

ING Bank
Maslak, Istanbul
12.2014 - 11.2018
  • Recognised for top performance in [Skill] and [Skill], resulting in [Result].
  • Developed statement of work for product classification contract and devised sourcing strategy to maintain costs and clarify service expectations.
  • Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
  • Chaired project governance reviews and resolved challenges.
  • Delivered on revenue targets and service KPIs.
  • Managed scopes and deadlines using different project management methods.
  • Designed project presentations and reports for executive teams.
  • Delivered projects on time and under budget through strict implementation and cost controls.
  • Led implementation project of new [Type] software, enabling [Action] and [Action] which delivered [Result].
  • Oversaw each step of project, meeting goals and achieving deadlines.
  • Ensured products brought into supply chain from global partners met specific company and transportation, disposal and storage requirements.
  • Collaborated with cross-functional teams to draft strategic, realistic project schedules and plans.
  • Achieved high client satisfaction through consistent delivery and communication.
  • Submitted performance feedback to stakeholders, keeping project teams on track.
  • Reduced downtime with effective scheduling and resourcing.
  • Tracked and communicated project status, timelines and action items from project inception to delivery.
  • Conducted technical and customer meetings, increasing communication and strengthening stakeholder relationships.

Project Manager

ING Bank
Maslak, Istanbul
04.2010 - 12.2014
  • Managed workforce planning, compiling information for informed decision-making.
  • Led technical delivery teams with in-depth understanding of processes and techniques to deliver high-quality solutions.
  • Assured project documentation followed internal quality standards.
  • Identified and deployed resources with individual responsibilities for project completion.
  • Acted as single point of contact for customers and internal stakeholders.
  • Used business intelligence reports to manage project financials, initialise project invoicing and revenue recognition.
  • Monitored project spending and compiled budgets to develop business use cases.
  • Adhered to project governance cadence and escalation routes.
  • Documented appropriate project plans and controls in line with change lifecycle.
  • Used project management tools and techniques for positive, successful outcomes.
  • Prepared project performance reports with statistics and newly researched information.

Education

Univercity - Economics

Mugla Univercity
Mugla, Türkiye
09.2004 - 06.2008

Master - Econometrics

İstanbu Univercity
İstanbul
09.2008 - 08.2014

Skills

  • Contract management
  • Facility management
  • Department management
  • Strategic planning
  • Complex resource management
  • Planning and Coordination
  • Self-Motivated
  • Problem-Solving
  • Dependable and Responsible

Languages

English
Upper intermediate

Timeline

Project Management Team Leader

ING Bank
04.2022 - Current

Programme Manager

ING Bank
04.2020 - 04.2022

Projects Portfolio Manager

ING Bank
11.2018 - 04.2020

Senior Project Manager

ING Bank
12.2014 - 11.2018

Project Manager

ING Bank
04.2010 - 12.2014

Master - Econometrics

İstanbu Univercity
09.2008 - 08.2014

Univercity - Economics

Mugla Univercity
09.2004 - 06.2008
Sakine POLAT