Sahide Sahin
Chemical Engineering
Melbourne
Summary
Highly-qualified Housekeeping Supervisor offering 2 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Mature Summer Babysitter with passion for childcare excellence and 2 years of hands-on experience providing nurturing care, intellectual stimulation and entertainment for children. Creative and patient role model skillful in monitoring children's behavior for irregularities and performing housekeeping tasks related to children's care such as preparing meals.
Overview
2
2
years of professional experience
Work History
House Keeping
Ibis Otel
05.2023 - 05.2024
- Assisted housekeeping staff in completing tasks efficiently, contributing to a well-maintained hotel environment.
- Reduced guest complaints by effectively coordinating with the housekeeping team to address issues promptly.
- Maintained cleanliness standards throughout the hostel by overseeing housekeeping tasks and quality control checks.
- Collaborated with housekeeping and maintenance teams to ensure guest rooms were ready for arrivals.
- Followed sanitation and good housekeeping practices.
- Enhanced overall cleanliness by implementing efficient housekeeping procedures and protocols.
Receptionist
Swandor Hotel
06.2024 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Cleaning Crew Member
Kaya Palazzo Hotel
01.2023 - 04.2023
- Used time management and efficient cleaning methods to meet deadlines.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
- Adapted quickly to various workplace settings, including commercial spaces, offices, and residential properties as required by clients'' needs.
Education
Bachelor of Science - Chemical Engineering
Ege University
Izmir, Turkey 04.2001 -
Skills
Data Entry
Telephone skills
Scheduling
Customer/Client relations
Time Management
Shop housekeeping
Housekeeping skills
Housekeeping tasks
Supply Restocking
Restroom Servicing
Safety Compliance
Languages
Turkish
Native language
Turkish
Proficient
C2
English
Upper intermediate
B2
Spending time with the elderly in a nursing home
I love spending time with the elderly at least 2 days a week and teaching them something. I lose track of time when I sit and chat with them.
Timeline
Receptionist
Swandor Hotel
06.2024 - 09.2024
House Keeping
Ibis Otel
05.2023 - 05.2024
Cleaning Crew Member
Kaya Palazzo Hotel
01.2023 - 04.2023
Bachelor of Science - Chemical Engineering
Ege University
04.2001 -