Sahar Farhat

• Developed complex dashboard and reporting tools to track business performance metrics.
• Updated and developed scripts and queries to extract and analyze data from multiple sources.
• Enhanced client satisfaction by 25% with Odoo solutions, aligning IT solutions with business requirements
• Increased lead conversions by 17% through process mapping and software applications integration
• Reduced project delivery time by 15% with hybrid Scrum/Kanban, ensuring efficient system tests
• Cut task resolution time by 40% with Kanban boards, facilitating data entry processes
• Expanded services into untapped regions by conducting market research
• Boosted lead generation by 20% through customer segmentation
• Designed tiered pricing model, increasing annual revenue by 12%
• Optimized profit margins by 8% through sales data analysis
• Improved conversion rates by 18% by monitoring KPIs and adjusting strategies
• Optimized data access and storage to improve performance of analytics systems

Pioneered data and business analytics at Werner Electric's Turkey office, driving market growth:

• Developed business pipeline using cold and warm techniques.
• Conducted extensive market research, resulting in 20% increase in leads and 15% market share expansion, aligning with business requirements and process mapping.
• Represented company at trade fairs, elevating brand recognition by 30% and ensuring customer-facing exposure.
• Developed data-driven sales strategies, increasing revenue by 25%, customer retention by 20%, and planning for growth.
• Optimized pricing and profit margins through competitor analysis and configuration adjustments.
• Implemented digital marketing initiatives, boosting website traffic by 40%, online leads by 25%, and commercial insurance exposure.
• Provided real-time translations, enhancing communication and market reach, while maintaining customer-facing approach.
• Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.

• Led project to optimize marketing strategy for three key projects, resulting in increased customer engagement and conversion rates.
• Conducted comprehensive market research, identifying lucrative segments and driving revenue growth.
• Developed tailored marketing strategies, increasing lead generation by 30%.
  • Implemented efficient data scraping model, enhancing CRM data extraction by 40%.
  • Created daily dashboard with Power BI and Google Data Studio, boosting sales team performance by 25%.
  • Utilized IT Business Analysis for data-driven decision-making, reducing marketing expenses by 15%.
  • Proficient in HTML and Google Data Studio, facilitating streamlined data interpretation.
  • Received accolades for impactful analytical models and dashboards.
  • Acknowledged for adept database management, increasing operational efficiency by 20%.
  • Contributed to 20% increase in sales productivity and project completion rates.
• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations

As a Business Strategy and Sales Analyst at Smart Trade, I drove business growth and sales success through data-driven analysis and strategic planning, leveraging expertise in market analysis, risk management, and sales optimization

• Delivered key metrics for sales, credit, and warranties to drive success of business.
• Led comprehensive market analysis and process mapping, resulting in a 15% market share increase while ensuring alignment with business requirements and attention to details
• Successfully mitigated risks and guided strategic decision-making, leading to a 20% profitability boost, incorporating scripting skills and data flow diagrams
• Utilized historical data for targeted sales strategies, achieving a 25% increase in revenue, and optimizing indexes for improved performance
• Defined KPIs and release notes, improving performance visibility and reducing sales cycle times by 30%
• Identified process improvements and commercial insurance considerations, enhancing customer relationships and boosting retention by 20%.

As ERP Project Manager at Digi-Dev, I spearheaded business growth in the French, Belgian, and Swiss markets

• Managed prospecting, negotiation, and project management, fostering seamless client-programmer communication for Odoo ERP solutions while maintaining a customer-facing approach.
• Managed various IT projects to meet deadlines and customer requirements.
• Expanded client base by 20% in the first year through effective underwriting and technical documents.
• Identified and implemented cost-saving measures in IT projects.
• Achieved 95% client satisfaction as primary liaison, ensuring alignment with business requirements and workflow rules
• Provided strategic advice in initial client meetings for tailored solutions, incorporating stored procedures and technical documents
• Employed agile methodologies, cutting delivery time by 15% and enhancing workflow efficiency
• Conducted regular sprint planning and stand-up meetings, using Scrum/Kanban boards for transparency and collaboration
• Held sprint reviews for iterative updates and continuous improvement
• Maintained a 98% on-time payment rate, enhancing financial stability and client trust.
• Led cross-functional teams to successfully complete IT projects.

As a Digital Account Associate at Digi-Dev, I developed tailored marketing strategies for D2C clients, driving growth and fostering client relationships

• Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
• Crafted customized strategies, boosting engagement by 30% and conversion rates by 20%
• Oversaw acquisition and retention campaigns, increasing retention rates by 25%
• Achieved 95% client satisfaction through consistent engagement
• Identified target accounts, leading to a 15% increase in client acquisition
• Facilitated impactful meetings, resulting in a 10% increase in contract closures
• Forged partnerships, increasing revenue by 20%
• Improved campaign ROI by 20% through KPI analysis
• Managed D2C campaigns, increasing effectiveness by 30%
• Implemented e-commerce optimization, raising conversion rates by 25%.