Sadi Düven
Sales & CRM Specialist
Summary
Results-driven CRM specialist with extensive expertise in customer relationship management and data analysis, dedicated to enhancing customer engagement and driving business growth through innovative CRM software solutions. Proven ability to collaborate effectively within teams, consistently delivering high-quality results in fast-paced environments. Strong problem-solving skills, coupled with exceptional communication and strategic planning capabilities, ensure seamless integration and adaptability across diverse projects. Committed to leveraging insights and best practices to foster long-term client relationships and optimize operational efficiency.
Overview
11
11
years of professional experience
1
1
Language
Work History
Sales & CRM Specialist
ADAMA Turkey
04.2025 - 08.2025
- Collaborated closely with IT teams, troubleshooting technical issues related to the CRM system and ensuring minimal downtime.
Salesforce Administrator
ADAMA Ltd.
04.2020 - 04.2025
- Customized user interfaces according to specific departmental needs while maintaining a consistent overall experience across the platform.
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
- Boosted user adoption rates by developing coherent training materials and conducting personalized training sessions.
- Played a pivotal role in successful system integrations, working closely with IT and business stakeholders to ensure seamless data flow between platforms.
- Boosted sales team productivity by developing and deploying automated workflow processes that reduced manual data entry and expedited lead follow-up times.
- Achieved significant reduction in report generation time by customizing Salesforce reports and dashboards to meet specific departmental needs.
- Collaborated with cross-functional teams to gather requirements, design solutions, and deploy custom Salesforce features tailored to business objectives.
- Enhanced collaboration across teams by implementing Salesforce Chatter, leading to improved project coordination and execution.
- Customized Salesforce mobile app configurations, enabling sales teams to access critical information and close deals while on move.
Technical Sales Executive
ADAMA Ltd.
09.2018 - 04.2025
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Collaborated with cross-functional teams to develop customized solutions for diverse client needs.
- Expanded market reach by identifying new business opportunities and establishing strategic partnerships.
- Mastered an extensive range of technical products to provide authoritative advice on suitable solutions based on client requirements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contacted customers and prospects to generate new business to achieve company growth goals.
Promoter
SUMI AGRO TURKEY
03.2018 - 08.2018
- Yer: Türkiye
Internship
Bayer Crop Science
07.2016 - 08.2016
- Yer: Türkiye
Internship
ADAMA Agricultural Solutions Ltd
06.2015 - 07.2015
- Yer: Bursa, Türkiye
Internship
Gennova
06.2015 - 07.2015
- Yer: Bursa, Türkiye
Internship
HEKTAŞ TİCARET T.A.Ş.
07.2014 - 08.2014
- Yer: İzmir, Türkiye
Education
Bachelor of Science - Agricultural Engineering
Ege Üniversitesi
04.2001 -
High School Diploma -
Kartal Anadolu Lisesi
04.2001 -
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Kültür Koleji
01.2008
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Akpınar İlköğretim Okulu
01.2003
Hobbies
- Playing guitar
- Dance
Referances
- Şahin Özkan
Head Of ASIA Commercial Unit, Adama Ltd.
sahin.ozkan@adama.com
- Rita Ostrovsky
Transformation Delivery Lead at ADAMA Ltd.
rita.ostrovsky@adama.com
- Gökçe Kadıgil
Country Lead at Adama Turkey
gokce.kadigil@adama.com
- Avital Shoval
Business Applications, Sales operation, Commercial excellence, CRM expert
avital.shoval@adama.com
- G N Madhavi
Project Manager at Adama Ltd.
gnmadhavi@yahoo.com
- İrfan Arslan
President at Sumi Agro Turkey
+905332816666
- Selami Yıldız
Country Manager at Agrobest
+905322853854
Timeline
Sales & CRM Specialist
ADAMA Turkey
04.2025 - 08.2025
Salesforce Administrator
ADAMA Ltd.
04.2020 - 04.2025
Technical Sales Executive
ADAMA Ltd.
09.2018 - 04.2025
Promoter
SUMI AGRO TURKEY
03.2018 - 08.2018
Internship
Bayer Crop Science
07.2016 - 08.2016
Internship
ADAMA Agricultural Solutions Ltd
06.2015 - 07.2015
Internship
Gennova
06.2015 - 07.2015
Internship
HEKTAŞ TİCARET T.A.Ş.
07.2014 - 08.2014
Bachelor of Science - Agricultural Engineering
Ege Üniversitesi
04.2001 -
High School Diploma -
Kartal Anadolu Lisesi
04.2001 -
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Kültür Koleji
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Akpınar İlköğretim Okulu